Page 2 of 2 FirstFirst 12

  1. Joined : Aug 2016
    Posts : 9
    Windows 10
       21 Aug 2016 #11

    Mrgeek, I have been in recovery mode, and it WILL NOT let me refresh/reset/backup anything. I tried the back up several times, it would get to 100% and load for an additional 5 or so minutes, then it would give me a message telling me the back up failed. Which, is why, I did the chkdsk in the first place, because I have no other options to save my personal data and files. But, I did notice, that my computer is trying to restore back to Windows 8.1, which I'm sure you know is the OS that came on the PC.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 451
    Windows 10 Home
       21 Aug 2016 #12

    " I have been in recovery mode .... I did notice, that my computer is trying to restore back to Windows 8.1"

    You are in the Windows Recovery or HP recovery console ? Windows should look like the screens in this tutorial - How to Use the Advanced Startup Options to Fix Your Windows 8 or 10 PC

    "it would get to 100% and load for an additional 5 or so minutes, then it would give me a message telling me the back up failed"


    The HP recovery drive (usually D drive) boot files may have been corrupted or inaccessible if it's trying to recover to Day One. You realize this would have erased your files ? If you want to do this, you needed to have created a usb recovery drive which copied this partition (you're entitled to one copy). If not, you can order recovery dvd's from HP (obviously this will take a few days to get). Go to this link for more info - HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive | HP® Customer Support

    Did you try the HP SMART disk check ? I suspect there's nothing wrong with your HDD if the Reset option got to 100%. At this point, I would see if you can start in Safe Mode with Netwrking in the Windows Recovery Console under Troubleshoot/Advanced options/Startup Settings in above tutorial so you can try to save your files to ext media before more drastic steps.

    Then, if you're in SAfe Mode with networking, I would attempt the prev suggestions to download a bootable install of Windows 10 on DVD or usb which will reinstall 10 from scratch. There's a good forum tutorial here - Windows 10 - Clean Install - Windows 10 Forums[2]=Installation%20and%20Setup or another, simpler, step by step here - Where to Download Windows 10, 8.1, and 7 ISOs Legally
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 9
    Windows 10
       21 Aug 2016 #13

    I did do the HP SMART check, SMART passed, but, short DST failed. And it wasn't the reset option that got to 100%, it was the backup. And being that the short DST failed, I'm not sure re-installing Windows will help me.
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 9
    Windows 10
       21 Aug 2016 #14

    New question, if I were to put a flash drive in my computer and try my backup again, do you think it would work? I'm only asking because I'm not sure if I have the proper equipment to hook my HDD into another computer, to rescue my files.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Maine
    Posts : 20,907
    Windows10Pro 64Bit on 2 DeskTop Computers
       21 Aug 2016 #15

    Cutebrunette92 said: View Post
    New question, if I were to put a flash drive in my computer and try my backup again, do you think it would work? I'm only asking because I'm not sure if I have the proper equipment to hook my HDD into another computer, to rescue my files.
    If your computer will boot from a USB drive, you could try installing a program like
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My System SpecsSystem Spec


  6. Joined : Aug 2016
    Posts : 9
    Windows 10
       21 Aug 2016 #16

    I don't know if I will boot from a USB, because I don't have an empty one, so I'm trying to find a way to empty one to use it.
      My System SpecsSystem Spec


 
Page 2 of 2 FirstFirst 12


Similar Threads
Thread Forum
No boot device available and computer acting very weird.
Hi. Sorry if this is in the wrong section, please move it if it is :). Everytime I restart my computer, I get this message:No boot device available Strike the F1 key to retry boot,F2 to run the setup utility SATA 0: Installed SATA 1: Installed...
General Support
Solved VERY odd things happening after unsuccessful reset
So, today I reset my computer with the "wipe the drive" option selected. I left for about 4-5 hours. Came back, still stuck at 2%. Great. I looked at forums, I just turned the power off, waited a bit, and then turned it on again. I then got into a...
General Support
Shift + Space does weird things
Whenever I press Shift + Spacebar my computer acts like I pressed other keys, like f6 and others. This messes up a lot of things from typing to playing games. Is there a way to check if I accidentally made a shortcut or something?
General Support
BSOD intermittently while doing different things on the computer
Hey guys, Ive been getting bsods recently while doing seemingly unrelated things. The most recent one I got was when I was playing a game on steam. I have attached the .dmp file to the forum message. What do you guys see? The BSOD error...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:50.
Find Us
Twitter Facebook Google+



Windows 10 Forums