Windows 10: getting steady dose of "PC ran into a problem" screens Solved

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  1.    28 Aug 2016 #11

    Well done.. Fast startup is sometimes a problem for some users, tho' it doesn't come to mind as being associated with your symptoms from what I can recall.
      My ComputerSystem Spec

  2.    28 Aug 2016 #12

    Hi dalchina,

    Fast startup is sometimes a problem for some users, tho' it doesn't come to mind as being associated with your symptoms from what I can recall.
    What I think is the solution now would have been one of the last things I would have considered too. However, I will just keep my fingers crossed and see if my unwanted shutdowns are a thing of the past.

    Once again, I appreciate all your time and expertise in helping me get to the bottom of this problem. I am going to mark it solved. However, if the problem resurfaces I will post back. Hopefully you won't see any more of my posts .... I mean on this thread ....lol

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec

  3.    28 Aug 2016 #13

    "'mrgeek' suggested to someone to go to a certain Microsoft page and download a 'disc image' (ISO file) that can be used to install or reinstall Win 10. His suggestion is a little more workable for the likes of my expertise."

    Good job diagnosing your problem with a simple solution. To clarify on your comment about my other post, you can download the latest ISO at any time from this Microsoft link - Windows 10 ISO

    This ISO is usually updated within days of any cumulative updates to save update time too, and is certainly good to have on hand after a major update like Anniv. You can put and mount ISO on the desktop to repair or upgrade your installation, as long as the computer can start to it, which is your case, as well as all the computers that I upgraded to Anniv that were prev running 8, 8.1 or 10 1511 rather than wait for Anniv to appear in the Updates. The r-click Mount is the virtual equivalent of running a DVD copy of the ISO, no different than inserting the DVD into the drive of a system that is currently running.

    Others will encourage you to burn it to a DVD or USB copy which can be used to recover the computer or reinstall the OS when the computer can't start, at all. Either way, it's an easy way to have a working install on hand, in case files get corrupted and something isn't quite working right. Hope this adds to your Windows 10 knowledge. Cheers
      My ComputerSystem Spec

  4.    28 Aug 2016 #14

    mrgeek,

    Good job diagnosing your problem with a simple solution
    Thank you.

    I appreciate you going over the ISO issue too. Since I have a DVD slot I am going to put the ISO on a DVD instead of mounting it on my Desktop. Right now I am running Windows Home, Version 1607, OS Built 14393.82.

    (1) Am I correct in my understanding that the downloaded ISO will be the original Windows 10 release and not the Windows Anniversary Edition I installed August 5?

    (2) If I have no need for it for a repair or new install for awhile how long would that downloaded ISO be good?

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec

  5.    28 Aug 2016 #15

    Whilst you can actually download iso's of various builds if you look hard enough, the one you should get is the same build, and word size (x32, x64) as you have now. Why? That's the only one you can use if you need to do an in-place upgrade repair install.

    The point about having a boot medium is for e.g. startup repair, system restore if your PC becomes unbootable. If it were unbootable and you had an iso, say, and the iso were on your PC, you couldn't use it. You would be stuck without another PC.

    How long is that build valid for? As long as you keep yours. (imagine blocking windows updates in the extreme).
      My ComputerSystem Spec

  6.    28 Aug 2016 #16

    "Right now I am running Windows Home, Version 1607, OS Built 14393.82.

    You are running the most up to date version

    (1) Am I correct in my understanding that the downloaded ISO will be the original Windows 10 release and not the Windows Anniversary Edition I installed August 5?

    No, the ISO on that page is the latest version incl all updates to date, like the cumulative update issued last Tues. That's why it should be re-visited after every major upgrade, like Anniv or the 1511 revision to the original 10. That is why it's a diff size each time you download it.

    (2) If I have no need for it for a repair or new install for awhile how long would that downloaded ISO be good?"


    If it's in a folder or on your desktop and you mount it virtually, it's always good but will not incl updates since you downloaded it. You can always use it to do an in-place repair or upgrade and let Windows Update run afterwards to get you back up to date too (or use the option upon install to get updates first which just slows down the process which takes 1.5 hrs anyways). Same goes for a burned DVD, if you need it because your device is un-bootable (hopefully never ).
      My ComputerSystem Spec

  7.    28 Aug 2016 #17

    Hi dalchina,

    (1) So are you saying I will look for Version 1607, OS 14393.82 (Windows Anniversary Edition) when I go to download the ISO to a DVD?

    (2) When I asked how long can I keep the downloaded ISO I meant if four or five months go by and I still haven't used the downloaded ISO, would it still be okay to use it for a repair or should I or better yet, COULD I download another new ISO copy on another DVD?

    I hope I am making myself clear.

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec

  8.    28 Aug 2016 #18

    Hi again mrgeek,

    I think you just answered most of the questions I just asked dalchina as I was typing my response to his response.

    However, just to be sure, when I asked how long can I keep the downloaded ISO I meant if four or five months go by and I still haven't used the downloaded ISO, would it still be okay to use it for a repair or should I or better yet, COULD I download another new ISO copy on another DVD? In other words can I download the same ISO more than once?

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec

  9.    28 Aug 2016 #19

    You must not have gotten to my post before you posted #18. You will not have a choice of versions on that MS page, just the Language and 32 or 64 bit and it will be the latest. A 4 month old ISO can be used but a new download incl updates would be even better.
      My ComputerSystem Spec

  10.    28 Aug 2016 #20

    Hi mrgeek,

    Okay .... I just wanted to make sure that if I never used my first ISO download if I would have the opportunity to download another updated version in the future.

    Thanks and regards,
    2harts4ever
      My ComputerSystem Spec


 
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