Windows 10: desktop shortcuts give me option to 'delete it' - not open it

  1.    20 Aug 2016 #1

    desktop shortcuts give me option to 'delete it' - not open it

    Good morning,

    This morning I went to open some of my Desktop shortcuts and instead of it opening the file or folder it gave me the option "Are you sure you want to move this shortcut to the recycle bin?"

    After closing them all they finally settled down and would open the program or file I clicked on. Any ideas what could be causing this?

    I am running Win 10 Home (x64) Build 14393 utilizing Edge as my Browser on an HP Pavilion All-in-one computer. I just updated to the Win 10 Anniversary update on August 5 and am wondering if this might have something to do with this shortcut change.

    I ran my Windows Defender, Super Antispyware and Malwarebytes and all came up clean.

    Any ideas or suggestions?

    Thanks and regards,
      My ComputerSystem Spec

  2. Posts : 3,267
    10.5 Home 1803 x64
       20 Aug 2016 #2

    You could run a fast HDD scan and ensure, that the shortcut service (TrkWks) is up and running.

    Run CMD as admin and copy/paste, once it finishes the scan, restart.

    sc config TrkWks start= auto
    net start TrkWks
    fsutil usn deletejournal /d /n c:
    chkdsk /scan
      My ComputerSystem Spec

  3.    20 Aug 2016 #3

    Morning TairikuOkami ,

    I appreciate your fast response. :) I did as you suggested and once the scan was finished and it looked like everything was okay I restarted computer.

    I remember that in the past I could go to the copy of the scan and read it. Any ideas of where this is located in Win 10?

    Thanks and regards,
      My ComputerSystem Spec

  4.   My ComputerSystem Spec

  5.    20 Aug 2016 #5

    Morning again TairikuOkami ,

    Got it. Thanks for explaining how to find the Chkdsk scan results. As of now my Desktop shortcuts are working as desired (opening not deleting

    Thanks for your continued help and patience. I'll post back should the problem come back. Off to do some 'honey-do's'. Have a great day!

    Thanks and regards,
      My ComputerSystem Spec


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