1.    16 Aug 2016 #1
    Join Date : Aug 2016
    Posts : 3
    Windows 10

    Not shutting down properly or at all (Windows 10 Pro Insider Preview)


    Every time i want to shut down my computer this screen appears
    Click image for larger version. 

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    But after a while it returns to my Desktop even if i press force shutdown.
    I'm sure i have closed any apps that may keep it awake.

    Does anyone else experience this or know how to resolve?

    (Windows 10 Pro Insider Preview 14901.1000)
      My ComputerSystem Spec
  2.    16 Aug 2016 #2
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    Hi,
    Welcome to the forums, go to Power Options, click "Choose what the power buttons do", click "Change settings that are currently unavailable", untick Fast start-up. HTH.
      My ComputersSystem Spec
  3.    16 Aug 2016 #3
    Join Date : Aug 2016
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by brummyfan View Post
    Hi,
    Welcome to the forums, go to Power Options, click "Choose what the power buttons do", click "Change settings that are currently unavailable", untick Fast start-up. HTH.
    Sorry i should have mentioned that i have already tried that and it still does not shut down properly.
      My ComputerSystem Spec
  4.    16 Aug 2016 #4
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    OK, then try upgrading Intel Management Engine Interface driver in Device manager, first try the upgrade, if that doesn't help try the rollback to previous driver.
    It's under System devices.
    Click image for larger version. 

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    EDIT: If the above method doesn't fix the problem, try opening cmd and run as admin, enter powercfg h off make note of space between g and h, h and o.
      My ComputersSystem Spec
  5.    21 Aug 2016 #5
    Join Date : Aug 2016
    Posts : 3
    Windows 10
    Thread Starter

    Have tried the above methods and have not had any problems since. Thanks.
      My ComputerSystem Spec
  6.    22 Aug 2016 #6
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    You are welcome
      My ComputersSystem Spec

 


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