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  1. Joined : Aug 2016
    Posts : 5
    Windows 10 home adition
       14 Aug 2016 #1

    When I start my laptop it shows run dll error , what uld I do now?

    Click image for larger version. 

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      My System SpecsSystem Spec

  2.    14 Aug 2016 #2

    Welcome to the forum what do you have running at start it's a missing file for something trying to run
      My System SpecsSystem Spec

  3. Joined : Aug 2016
    Posts : 5
    Windows 10 home adition
       14 Aug 2016 #3

    my start up programs are given below

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ID:	96184Welcome to the forum what do you have running at start it's a missing file for something trying to run[/QUOTE]
      My System SpecsSystem Spec

  4. Joined : Aug 2016
    Posts : 5
    Windows 10 home adition
       16 Aug 2016 #4

    sorry, no helpful answer yet , very disappointed

    sorry, no helpful answer yet , very disappointed..
      My System SpecsSystem Spec

  5. Joined : Jul 2015
    Posts : 456
    Windows 10 Home
       16 Aug 2016 #5

    The SpotifyWebHelper stands out as a plugin that I'd disable first. Next service would be the abdocs (you must have an acer). Only other one is MS Bing Service but the least likely to be the cause. All 3 are unnecessary at startup.
      My System SpecsSystem Spec

  6. Joined : Oct 2014
    Posts : 1,728
    Windows Home x64
       16 Aug 2016 #6

    Program, that sounds very virus like.

    Task Manager does not show all startup items.

    You can use Autoruns or CCleaner (Tools - Startup - Windows and Scheduled tasks).
      My System SpecsSystem Spec

  7. Joined : Mar 2015
    Posts : 1,075
    Windows 10 Pro x64
       16 Aug 2016 #7

    At the very least, I'd disable the one called Program, too. That's suspicious.
      My System SpecsSystem Spec

  8. Joined : Aug 2016
    Posts : 5
    Windows 10 home adition
       20 Aug 2016 #8

    what is ddtgaped.dll????????
      My System SpecsSystem Spec

  9. Joined : Aug 2016
    Posts : 28
    Windows 10 Pro
       20 Aug 2016 #9


    Sounds like adware, from what I can find.

    - Run CCleaner and use that software to disable everything that is not needed on startup. That includes bluestack, onedrive, just anything that is not pure Windows. See if this resolves it. If yes, then start enabling them one by one until you find it.

    - Scan your PC. And I mean scan your pc thoroughly. There's several pieces of software you should use for this, not just one. I'm pretty sure google will help you out on what is good (Malwarebytes, AdwCleaner and Hitmanpro come to mind, also Junkware removal). You should also consider antivirus.
      My System SpecsSystem Spec

  10. Joined : Aug 2016
    Posts : 5
    Windows 10 home adition
       22 Aug 2016 #10

    Hello ,
    At last get rid of that rundll errors, thnx evrybuddy for their help specially Luulune, Several thing tried & finally remove rundll error with Malwarebytes thnx again..
      My System SpecsSystem Spec

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