When I start my laptop it shows run dll error , what uld I do now?

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  1. Posts : 5
    Windows 10 home adition
       #1

    When I start my laptop it shows run dll error , what uld I do now?


    ..
    When I start my laptop it shows run dll error , what  uld I do now?-screenshot-2016-08-14-22.53.09.png
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  2. Samuria's Avatar
    Posts : 6,074
    windows 10
       #2

    Welcome to the forum what do you have running at start it's a missing file for something trying to run
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  3. Posts : 5
    Windows 10 home adition
    Thread Starter
       #3

    my start up programs are given below


    When I start my laptop it shows run dll error , what  uld I do now?-untitled.pngWelcome to the forum what do you have running at start it's a missing file for something trying to run[/QUOTE]
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  4. Posts : 5
    Windows 10 home adition
    Thread Starter
       #4

    sorry, no helpful answer yet , very disappointed


    sorry, no helpful answer yet , very disappointed..
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  5. Posts : 1,721
    Windows 10 Home
       #5

    The SpotifyWebHelper stands out as a plugin that I'd disable first. Next service would be the abdocs (you must have an acer). Only other one is MS Bing Service but the least likely to be the cause. All 3 are unnecessary at startup.
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  6. TairikuOkami's Avatar
    Posts : 4,697
    Windows Home Dev 21xxx x64
       #6

    Program, that sounds very virus like.

    Task Manager does not show all startup items.

    You can use Autoruns or CCleaner (Tools - Startup - Windows and Scheduled tasks).
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  7. DeaconFrost's Avatar
    Posts : 1,363
    Windows 10 Pro x64
       #7

    At the very least, I'd disable the one called Program, too. That's suspicious.
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  8. Posts : 5
    Windows 10 home adition
    Thread Starter
       #8

    what is ddtgaped.dll????????
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  9. Posts : 28
    Windows 10 Pro
       #9

    Hello,

    Sounds like adware, from what I can find.

    - Run CCleaner and use that software to disable everything that is not needed on startup. That includes bluestack, onedrive, just anything that is not pure Windows. See if this resolves it. If yes, then start enabling them one by one until you find it.

    - Scan your PC. And I mean scan your pc thoroughly. There's several pieces of software you should use for this, not just one. I'm pretty sure google will help you out on what is good (Malwarebytes, AdwCleaner and Hitmanpro come to mind, also Junkware removal). You should also consider antivirus.
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  10. Posts : 5
    Windows 10 home adition
    Thread Starter
       #10

    Hello ,
    At last get rid of that rundll errors, thnx evrybuddy for their help specially Luulune, Several thing tried & finally remove rundll error with Malwarebytes thnx again..
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