1. Joined : Aug 2016
    Posts : 3
    Windows 10 Anniversary
       13 Aug 2016 #1

    Windows 10 pro anniversary Explorer.exe Application error at shutdown


    https://support.microsoft.com/en-us/kb/2929203 This is the same problem that I am having with multiple PCs and laptops that have had a clean install of windows 10 pro anniversary. I've looked at a lot of answers from a lot of different sources, and nothing seems to fix the problem. Any ideas or suggestions would greatly be appreciated.
    Last edited by speedtrap; 13 Aug 2016 at 19:07.
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 3
    Windows 10 Anniversary
       13 Aug 2016 #2

    still digging have not found the answer yet.
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Los Angeles
    Posts : 535
    Windows 10 Pro
       13 Aug 2016 #3

    Try these suggestions: Fix
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 3
    Windows 10 Anniversary
       13 Aug 2016 #4

    Thanks Spunk for your input. I've covered that list already ... no change, but I'm still digging.
      My System SpecsSystem Spec


  5. Joined : Aug 2016
    Posts : 1
    Windows 10 Anniversary
       18 Aug 2016 #5

    I've had this same error on shutdown for several months now and it's been driving me nuts. It didn't start with the Anniversary Update, but it did carry on after updating. A few weeks ago I did a clean install and everything was fine for a few days, then the problem came back. After extensive testing, I was able to to narrow it down to a few suspect processes and now I'm fairly sure I finally solved the issue.

    The culprit for me was iCloudPhotoStream.exe, which installs with iTunes/iCloud. I assume this program is doing some sort of indexing in the background and if you shutdown while this is happening, it causes explorer.exe to crash. I noticed that even when I terminate the process in Task Manager manually without shutting down, it will sometimes cause explorer to crash, although with no error message.

    Anyway, I disabled all the iTunes/iCloud startup processes for good measure and have not had the error occur ever since. Have experienced 6-7 clean shutdowns in a row now so I'm fairly confident I found the fix for my particular situation.

    I understand this won't solve the problem for everyone as iTunes is probably not software many Windows users would install. I personally don't like the software myself, but use it for managing my iPod. If you do not have iTunes or iCloud installed, I would suggest disabling all your startup processes and see if you still get the error. Then enable the essential processes one at a time and see if you can pinpoint what is causing the problem. It is most likely going to be a process that has hooks into explorer.

    Hope this helps solve the issue for some. It has frustrated me for months on end and all the digging I did on various forums and support sites had no mention of iTunes causing the problem.
      My System SpecsSystem Spec


 


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