Why Oh Why Is This Happening All The Time

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  1. Posts : 29
    windows 10 pro
       #1

    Why Oh Why Is This Happening All The Time


    Hi peeps, can you help? I run Revo Uninstaller and do a junk scan to remove, er, junk. But I have noticed that this always is in the list despite deleting...
    Why Oh Why Is This Happening All The Time-temp.jpg

    I have tried, to reinstall Mail & Calender as suggested on some forums to no avail. I have also tried to repair the Store Cache as another suggested, but this always stays put. Where is it from and how do I remove it all together? Thank you for your time and expert opinion
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  2. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #2
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  3. Posts : 29
    windows 10 pro
    Thread Starter
       #3

    Slartybart said:
    Thank you for your reply. The issue I have is...I don't know what it is indicating and I use Mail and calendar on my windows 10 and they appear to be working fine. Any further information would be grateful
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  4. dalchina's Avatar
    Posts : 29,880
    Win 10 Pro (1903)
       #4

    tmp files are just that. These appear to be related to the Mail app, so if that manages them, ok.
    Are you saying you can't delete them, or that they keep being recreated?
    They're really small.
    On the other hand, I don't have any such- but I haven't configured Mail. And I don't have any tmp files in that folder.
    Sorry not to be able to advise further.

    Have you tried Ccleaner?
    Last edited by dalchina; 13 Aug 2016 at 11:32.
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  5. Posts : 29
    windows 10 pro
    Thread Starter
       #5

    dalchina said:
    tmp files are just that. These appear to be related to the Mail app, so if that manages them, ok.
    Are you saying you can't delete them, or that they keep being recreated?
    They're really small.
    On the other hand, I don't have any such- but I haven't configured Mail. And I don't have any tmp files in that folder.
    Sorry not be be able to advise further.

    Have you tried Ccleaner?
    Yup Got that.... still, it show in revo. I went to the start, settings, apps and located mail & calendar. I then selected reset instead of unistall. I think that fixed it
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  6. Posts : 29
    windows 10 pro
    Thread Starter
       #6

    still didn't work...any ideas
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  7. dalchina's Avatar
    Posts : 29,880
    Win 10 Pro (1903)
       #7

    You need to find where they are coming from.
    File Integrity Monitoring | Log and Event Manager| SolarWinds

    Commercial tool which- amongst other things- monitors a folder for changes and (probably) tells you what happened. I've not used it, and what you need is what wrote the tmp files to that folder.

    Maybe the trial period will be enough to allow you to do that.

    FolderChangesView - Monitor folder/drive/files changes on Windows
    - this small tool monitors folders and lists changes, but that's all, so it won't help you.

    If you can find what's writing those files, you can stop it.
    Or, from the name- which appears to be one of the universal apps- you can then try uninstalling the universal app and seeing if no more tmp files are written (for which the second tool may be of use).

    As for deleting the files,
    1. check the date and time they were created.
    2. Delete them - with Ccleaner make sure that you add that folder and only tmp files will be deleted. It won't delete them just 'cos you've installed Ccleaner- you'd have to configure it to do so, 'cos it's not a standard location for tmp files.
    3. Now inspect the folder. If tmp files are present, check the time/date is later than when you deleted them.
    4 If you can't delete them, you can delete them by booting your PC from a suitable bootable disk or medium.
    Last edited by dalchina; 13 Aug 2016 at 16:35.
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  8. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #8

    A bit of digging - the Mail App uses the Word engine to render text (and objects?)

    That's why the files are in the Content.MSO folder as best I can determine. Other searching informs me that these files are created when Office encounters attachments that are from the Internet zone - but that relates to MSO and IE.

    Trying to find information on the Apps, especially the Mail App is difficult, but here's where I've found some information:


    That's about all I found. I tried Mail App a while ago, but found it lacking - so I can't easily test different scenarios.

    I almost said that these are temp files created when you look at/ open an attachment, but ... no evidence.

    I think the files are going to be created when you launch Mail App, even if you delete them - because the new sync gets them again (maybe).

    I'm out of ideas - if I stumble across a way to control the temp files, I'll post it. Until then all I can do is amplify dalchina's remark
    dalchina said:
    tmp files are just that.
    They're really small.
    and say Don't worry about them until they present a problem
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  9. dalchina's Avatar
    Posts : 29,880
    Win 10 Pro (1903)
       #9

    @Slartybart
    - thanks.. isn't that folder an odd place for tmp files to be created? I don't use Mail so guess it wouldn't be creating any. It would be helpful for someone else who does to see if they have tmp files there.
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  10. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #10

    dalchina said:
    @Slartybart
    - thanks.. isn't that folder an odd place for tmp files to be created? I don't use Mail so guess it wouldn't be creating any. It would be helpful for someone else who does to see if they have tmp files there.
    The Windows Universal Apps (WUA) normally store per user stuff in the user's AppData\Local\Packages folder. Take a look on your machine - I uninstalled most of the WUAs so I don't have Mail.

    You want ask for another pair of eyes or should I ?

    I'm not sure if they'll offer a solution (possibly a setting??) or just confirm that the files are nothing to worry about.

    I posted in more help ...
    We'll see

    Bill
    .
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