Win 10 1607 Restart Issue

  1. midgo's Avatar
    Posts : 72
    Windows 10 Pro 20H2 19042.870
       #1

    Win 10 1607 Restart Issue


    I am having a Win 10 1607 restart issue.

    In my case the PC tries to restart but the monitor screen goes black and then the monitor screen powers off.

    The PC keeps running but will not restart.

    I have to push the reset button to restart the PC.

    Shut down works fine.

    In both restart and shutdown there are no spinning dots...

    Can any one help with this restart issue.

    I have tried most suggestions on the interwebz:////

    My next step is to go back to the previously installed version 1511 in which restart worked then do an upgrade from the 1607 ISO I downloaded.

    If this fails I will bite the bullet and do a clean install but I would rather just resolve the issue if I can as I have Win 10 running just the way I like it:///
    Last edited by midgo; 11 Aug 2016 at 19:28.
      My Computer

  2. dalchina's Avatar
    Posts : 30,551
    Win 10 Pro (1903)
       #2

    I'd roll back and make sure I've no possible conflicting programs, disable or remove my AV just in case (I had no problems with Avast), and disconnect any unneeded peripherals. Make sure you have enough spare space on your disk.

    When running again, create a disk image or images prior to upgrading. Disk imaging is strongly recommended for your security, backup, HDD failure, peace of mind etc etc.

    Macrium Reflect (free) is often recommended.
      My Computers


 

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