Windows 10 robocopy ERROR 1392 (0x00000570) file or directory is corru

  1. Posts : 20
    Windows 10

    Windows 10 robocopy ERROR 1392 (0x00000570) file or directory is corru

    I keep all my personal and business data on a 2TB Passport external drive and back up key parts of it daily to two other external drives using robocopy. I've been doing this for years.
    Since I upgraded to Windows 10, however, I keep getting the error I mentioned above (in the subject line). Robocopy complains that some file or directory on the **destination** drive is unreadable, and sure enough, I am unable to delete the file. I've tried both File Assassin and File Unlocker. File Assassin complains that it cannot see the file. File Unlocker claims to delete it, but I still see it in Windows Explorer, even after rebooting. The only way to get rid of the file is to boot in safe mode and delete it.
    Problem is: this keeps reoccurring in different places in the filesystem !!!
    Relevant facts:
    * It occurs on *both* of my backup drives, which suggests to my mind that the problem is not with the backup device.
    * Again, it occurs with different files in different places. There's no detectable pattern as far as location.
    * CHKDSK reports no problems on any of my disks
    * SFC reports no problems on any of my filesystems
    For now, I've settled on the following work-around: I tell robocopy to ignore read errors:
    For EX: robocopy g:\data q:\data /mir /R:0 /W:0
    So now robocopy runs to completion instead of hanging, but it reports FAILURES.
    I am worried about my data and would appreciate guidance and suggestions.
      My Computer

  2. Posts : 12,802
    Windows 11 Pro
      My Computer

  3. Posts : 20
    Windows 10
    Thread Starter

    essenbe said:
    No. Is Fast Startup known to cause this kind of problem?
      My Computer

  4. Posts : 12,802
    Windows 11 Pro

    On shutdown, Fast startup does not completely shut down. It goes into a deep Hybrid hibernation state, mainly meaning the Hard drives do not dismount. Disconnecting a hard drive can cause issues with some systems. I would suspect you disconnect your external hard drives often. I am only guessing that this could be your issue or part of it. It is a simple process to try, if you would like to give it a try.

      My Computer

  5. Posts : 12,802
    Windows 11 Pro

    Also, I wouldn't think it is a robocopy problem. I use robocopy to back up my data frequently and have never had a problem although I use different parameters than you do. I use:
    robocopy E:\users X:\Robocopy_W10_Data /e /mir /np /tee /log:backup_log.txt

    This is a good read and some good info on robocopy

      My Computer

  6. Posts : 20
    Windows 10
    Thread Starter

    I rarely unplug these external drives, so it wouldn't be that. I will try disabling Fast Startup. Thanks much for the suggestion.
      My Computer


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