Windows 10: Greetings I could use some input on slow opening menus, and programs

**meicalnissyen** · 10 Aug 2016

I had to get a new laptop after a lightning strike, (along with TV and receiver)

I have a toshiba l55-c
its got an I7 core and 8gig of ram

Should be fast.........

its not,
now, I've laid classic shell on it, because I didn't want to risk driver issues with a WIN7 install, and I'm to old to learn tiles
I use opera to browse
I have AVG, malwarebytes, and zone alarm
the plex media server is installed

after a restart, it takes opera 20-30 sec to open from the taskbar
it can take as long, or longer to right click and open a pic, or move a file, or run a program

I have CCleaner and ran registry cleaner which the first time, had ALOT of entries to clean up

I ran perfmon /R

I tried to run chkdsk, but it finished in 2 sec, and didn't give a report

it all seemed ok except for some reference to disk querys, I'll try to atach that....... crap its html, invalid to attach

any thoughts appreciated

**dalchina** · 10 Aug 2016

Hi, your first problem could be you ran a registry cleaner. This is a thoroughly bad idea and can cause problems you simply don't want for no performance benefit.

Secondly, please post a screenshot of your task manager, making sure you've clicked the CPU tab to show the processes using most CPU time at the top. Repeat for the Disk tab if there's any significant disk usage when idle.

Thirdly, Chkdsk:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which will be on the screen briefly.
Otherwise you can get the result as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

Fourthly, download & install Shellexview (free) to try to identify problematic context menu entries -> slow right click.
In Shellexview, hide all MS entries, disable the rest and note in options there's also a 32 bit option which reveals more entries.

If the context menu is now fast, enable groups of extensions or 1 by 1 to identify problematic ones.
No log off is needed for this.

Presumably Zone Alarm is the free firewall only version, not the Pro version with AV (or whatever the case is these days).

**DeaconFrost** · 10 Aug 2016

In my opinion, any OEM laptop should be wiped clean and have the OS installed cleanly. There's nothing to learn, in terms of tiles, so do the clean install and leave Classic Shell off for now. See if that makes a difference. Also, make sure you don't have AVG, Malwarebytes, and Zone Alarm running all at once. You likely don't need all of them anyway. AVG, maybe, and then it never hurts to have Malwarebytes installed as a passive scanner (not running).

**meicalnissyen** · 10 Aug 2016

Thank you so much for your input, and the others as well

mebbe I can get disks from toshiba, but they will have the same bloatware, so....

dalchina said:

Hi, your first problem could be you ran a registry cleaner. This is a thoroughly bad idea and can cause problems you simply don't want for no performance benefit.
I'll take that , but aftre I'd uninstalled alot of bloat, thought it would help

Secondly, please post a screenshot of your task manager, making sure you've clicked the CPU tab to show the processes using most CPU time at the top. Repeat for the Disk tab if there's any significant disk usage when idle.

OMG, that was painful, ok, got it, yeah, looks disky

Thirdly, Chkdsk:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which will be on the screen briefly.
Otherwise you can get the result as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

I did the x key to get the admin cmdpmpt and used chkdsk c: f/ r/ x/

based on someones website

you recommend just fixing without report,.. and i have no idea about the x, cept mebbe it dismounts the drive
Fourthly, download & install Shellexview (free) to try to identify problematic context menu entries -> slow right click.
In Shellexview, hide all MS entries, disable the rest and note in options there's also a 32 bit option which reveals more entries.

If the context menu is now fast, enable groups of extensions or 1 by 1 to identify problematic ones.
No log off is needed for this.

Presumably Zone Alarm is the free firewall only version, not the Pro version with AV (or whatever the case is these days).

It is the freeware, I'm cheeeep
oddly, and of note, alot of what I have in TM shows as running in 32 bit mode

I'm going to hold off on item 4 for now,....
cuz I have a feeling much may be said and found with the TM scrnshots CPU is the second one...

THANKS again
(Mums Welsh, BTW, hehe

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**dalchina** · 10 Aug 2016

Hi, clearly the high disk activity related to zone alarm is your first priority.

Suggest simply uninstalling Zone Alarm and using Windows Firewall,
When you've done that, please repeat the relevant screenshot.

(Noted also you have a 32 bit firewall.. is your OS 64 bits?)

On the bloatware/trialware installed with an OEM PC: this shouldn't slow your PC significantly unless you have some of it running. It will just take up space. You can simply uninstall it. Bear in mind you have a working configuration with all relevant drivers set up by the manufacturer.

**meicalnissyen** · 11 Aug 2016

Hi, just got home
Uninst zone alarm

Noted that I have scrapmagnetexe in the system, think I killed that.
looks like that was associated with bittorrent
which proly means in came in while I was adding unsuported channels to the Plex media server

AVG had some high usage as well.

So, to the crux
I think? looked in settings/system/about
that this is a 64 bit operating system it says that, not sure where to se "win7 64bit home" or such

But I think its 64, and every program I DL'd and inst, were 64bit when I DL'd

how/why, are they showing in taskmanager as 32bit ???

Thank you for your input, its appreciated

dalchina said:

Hi, clearly the high disk activity related to zone alarm is your first priority.

Suggest simply uninstalling Zone Alarm and using Windows Firewall,
When you've done that, please repeat the relevant screenshot.

(Noted also you have a 32 bit firewall.. is your OS 64 bits?)

On the bloatware/trialware installed with an OEM PC: this shouldn't slow your PC significantly unless you have some of it running. It will just take up space. You can simply uninstall it. Bear in mind you have a working configuration with all relevant drivers set up by the manufacturer.

**dalchina** · 11 Aug 2016

I think? looked in settings/system/about
that this is a 64 bit operating system it says that, not sure where to se "win7 64bit home" or such

- that's where you can see that info- you're right.

Is your disk usage low now?

Classic Shell works fine with traditional menu structures whereas Win 10's is useless. Appalling design. Nothing to do with drivers at all (your first post).

**meicalnissyen** · 14 Aug 2016

dalchina said:

- that's where you can see that info- you're right.

Is your disk usage low now? yup,

Classic Shell works fine with traditional menu structures whereas Win 10's is useless. Appalling design. Nothing to do with drivers at all (your first post).

Thanks for the help!

couple things, to clarify, you feel win10 is appalling, or classic shells work with win10?

And,

Why do you think all the main programs I installed, I thought as 64bit, are running in 32 bit??

**dalchina** · 15 Aug 2016

Hi,
1. you can run 32 bit progs under a 64 bit OS
2. Not all progs available have 64 bit versions - some have both- and fewer only 64 bit versions.
3. Classic Shell (start menu) works fine with traditional menu structures whereas Win 10's is useless.
Win 10's = Win 10's start menu

Win 10's start menu does this to my folder/subfolder/subfolder start menu:

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See how shortcuts have been extracted from subfolders, each subfolder = 1 program, then listed in alpha order?
But Classic Shell shows them correctly- and has a neat search box that's far easier to use and flexible to configure for file/folder/web/ start menu search.

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(Note the Apps folder- yes it can launch universal apps too).

**meicalnissyen** · 15 Aug 2016

Chkdsk ran fine, results below

Still puzzeled how I installed 64bit progs that run as 32...

dalchina said:

Thirdly, Chkdsk:
From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which will be on the screen briefly.
Otherwise you can get the result as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

Fourthly, download & install Shellexview (free) to try to identify problematic context menu entries -> slow right click.
In Shellexview, hide all MS entries, disable the rest and note in options there's also a 32 bit option which reveals more entries.

If the context menu is now fast, enable groups of extensions or 1 by 1 to identify problematic ones.
No log off is needed for this.

Presumably Zone Alarm is the free firewall only version, not the Pro version with AV (or whatever the case is these days).

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 8/14/2016 11:36:29 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP
Description:

Checking file system on C:
The type of the file system is NTFS.
Volume label is TI10716100D.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
594432 file records processed.

File verification completed.
21548 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
783902 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Cleaning up 630 unused index entries from index $SII of file 0x9.
Cleaning up 630 unused index entries from index $SDH of file 0x9.
Cleaning up 630 unused security descriptors.
Security descriptor verification completed.
94736 data files processed.

CHKDSK is verifying Usn Journal...
38172936 USN bytes processed.

Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

976002047 KB total disk space.
362078056 KB in 461062 files.
303244 KB in 94737 indexes.
0 KB in bad sectors.
697167 KB in use by the system.
29808 KB occupied by the log file.
612923580 KB available on disk.

4096 bytes in each allocation unit.
244000511 total allocation units on disk.
153230895 allocation units available on disk.

Internal Info:
00 12 09 00 e0 7a 08 00 f8 f1 0e 00 00 00 00 00 .....z..........
39 9d 00 00 8f 5d 00 00 00 00 00 00 00 00 00 00 9....]..........

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-15T03:36:29.099467400Z" />
<EventRecordID>254</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-MMK0SI0</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is TI10716100D.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
594432 file records processed.

File verification completed.
21548 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
783902 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Cleaning up 630 unused index entries from index $SII of file 0x9.
Cleaning up 630 unused index entries from index $SDH of file 0x9.
Cleaning up 630 unused security descriptors.
Security descriptor verification completed.
94736 data files processed.

CHKDSK is verifying Usn Journal...
38172936 USN bytes processed.

Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

976002047 KB total disk space.
362078056 KB in 461062 files.
303244 KB in 94737 indexes.
0 KB in bad sectors.
697167 KB in use by the system.
29808 KB occupied by the log file.
612923580 KB available on disk.

4096 bytes in each allocation unit.
244000511 total allocation units on disk.
153230895 allocation units available on disk.

Internal Info:
00 12 09 00 e0 7a 08 00 f8 f1 0e 00 00 00 00 00 .....z..........
39 9d 00 00 8f 5d 00 00 00 00 00 00 00 00 00 00 9....]..........

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

Windows 10: Greetings I could use some input on slow opening menus, and programs

Greetings I could use some input on slow opening menus, and programs

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