Unable to do a Windows 10 update


  1. Posts : 123
    Windows 10
       #1

    Unable to do a Windows 10 update


    On my notebook PC, when I try to do a Windows update it never downloads them.

    What is a workaround for this problem?

    Unable to do a Windows 10 update-untitled2.png
      My Computer

  2. Berton's Avatar
    Posts : 10,525
    Win10 Pro Versions 2004 and 2009/20H2, Win10 Pro IP_Dev, Win10 Home 1909
       #2

    The mention of the notebook PC suggests maybe trying with an Ethernet cable to the Router instead of Wi-Fi/Wireless, would be more reliable. I've had a couple I had to do that way.
      My Computers

  3. dalchina's Avatar
    Posts : 29,978
    Win 10 Pro (1903)
       #3

    You could try the Windows Update troubleshooter. (Settings, search for troubleshooter)
      My Computers


  4. Posts : 123
    Windows 10
    Thread Starter
       #4

    dalchina said:
    You could try the Windows Update troubleshooter. (Settings, search for troubleshooter)
    That program shuts down my PC whenever I run it. And it has not improved the download.
      My Computer

  5. dalchina's Avatar
    Posts : 29,978
    Win 10 Pro (1903)
       #5

    Ok, you need to start thinking about fixing your PC. Something's wrong.

    Start with
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed.
    Post back the result, which will be on the screen briefly.
    Otherwise you can get the result as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    Then again from an admin command prompt, run
    sfc /scannow
    and post back the result.
      My Computers


 

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