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#1
MP4 file opens on personal laptop as XML Document file
I downloaded an MP4 video file on my work laptop (Windows 7) and was able to open and watch it on Windows Media Player. I copied the file onto an external memory drive to watch the video at home but when I open the drive on my personal laptop (Windows 10) the file changes format to XML Document. I cannot open it on either Windows Media Player or on VLC. On Windows Media Player I am getting the "unsuported file format " error message. I took the external memory drive back to work today to check if I maybe copied the file incorrectly; however on work laptop the file shows as MP4 video. I don't know why it's not showing as MP4 on my personal laptop. I just purchased my laptop a few months ago so the technology should not be outdated. I don't believe the file is corrupt as it opend on work laptop with no issues. Please help!!!