Windows 10: Remote procedure call failed

  1.    08 Aug 2016 #1

    Remote procedure call failed

    Towards the beginning of the year I started experiencing problems with the Start Menu. When I right clicked on some entries, I received an error 'The remote procedure call failed' (see attached image for full information). These errors occurred when selecting 'Programs and Features', 'Power Options', 'System' and 'Control Panel'; other selections seem to be OK. On occasion the Start Menu button has also failed to respond to left or right mouse clicks. At that time I did some investigation. The normal SFC and DISM commands failed to find any issues. Every now and then I'd be surprised to find that the right click on, say Control Panel', would actually display the window. Closing the window and trying again would bring up the error dialog again, unfortunately. In the end I just put up with it. Yesterday, I happened to look at my Windows Update and found all updates had been failing since at least July. Research pointed the finger at the Windows Firewall (WF) being disabled - I use Kaspersky IS and this disables the WF, so there was no way of activating the WF without uninstalling KIS. This led me to download and install the W10 (anniversary) update. Once I'd installed it I tried all the options on the Start Menu's context list - they all worked fine. Until today, that is. Now it's back to how it was and the same error message. Anyone have any ideas what is causing this problem and how to fix it?

    Images are for Control Panel (CP), System (SYS) and Programs and Features (PF).

    Windows 10 x64 Pro. 10.0.14393.0
    Attached Thumbnails Attached Thumbnails Error_CP.jpg   Error_SYS.jpg   Error_PF.jpg  
      My ComputerSystem Spec


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