Windows 10: Windows Explorer Crash

  1.    31 Jul 2016 #1

    Windows Explorer Crash


    I have installed windows 10 Ent x64 on my pc and I tell you my hardware
    Mainboard: Asus P5P45 T-LE
    CPU: Quad Core 9300
    Ram: 4G x2
    VGA: GeForce GT 740
    HDD: WD Khavari Black 1TB

    in windows 7-8-8.1 and 10 i have this problem
    At working suddenly windows explorer crash or restart and close all windows and in this case i can not use mouse or keyboard because windows was freeze.
    This log was collected from event viewer
    What should I do ?
    I have update all drivers .

    Application Log
    Faulting application name: explorer.exe, version: 10.0.10240.16942, time stamp: 0x5749188e
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000004090fd8
    Faulting process id: 0x1c10
    Faulting application start time: 0x01d1eaa369e458a3
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: unknown
    Report Id: 905ccb3f-ea60-428c-92ec-87bd559e7b88
    Faulting package full name:
    Faulting package-relative application ID:



    System Log
    A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.
      My System SpecsSystem Spec

  2. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       31 Jul 2016 #2

    Hi:

    Until someone qualified to read the error log comes along, a quick question: where/how did you get Windows 10 ENTERPRISE?

    EDIT: Is this the same computer as the one for which you reported a similar issue back in January?

    <just curious>

    MM
      My System SpecsSystem Spec

  3.    31 Jul 2016 #3

    MoxieMomma said: View Post
    Hi:

    EDIT: Is this the same computer as the one for which you reported a similar issue back in January?

    <just curious>

    MM
    Hi
    maybe
    i'm not sure

    Less than one week that i have install this windows.
      My System SpecsSystem Spec

  4. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       31 Jul 2016 #4

    Hi:

    So is it the same computer or is it not?
    Ultimately, it might not matter.
    The reason for asking, however, is that problems/corruption under 7/8/8.1 can be carried over to Win10 after upgrading.
    You might end up having to cleanly reinstall Win10 to fix an unresolved issue.

    MoxieMomma said: View Post
    Hi:

    <snip> a quick question: where/how did you get Windows 10 ENTERPRISE?
    Windows Enterprise is not normally available to home users. So, can you please tell us how/where you acquired your Win10 Enterprise, and how you upgraded (e.g. through Windows Update or via an ISO)?

    Thanks again,
    MM
      My System SpecsSystem Spec

  5.    31 Jul 2016 #5

    I AM REVELER OF MICROSOFT IN CHINA AND I USE WINDOWS Enterprise OEM and i have install that in clean from cd bootable and that is up to date.
    yes.it is that computer

      My System SpecsSystem Spec

  6.    01 Aug 2016 #6

    MoxieMomma said: View Post
    Hi:

    So is it the same computer or is it not?
    Ultimately, it might not matter.
    The reason for asking, however, is that problems/corruption under 7/8/8.1 can be carried over to Win10 after upgrading.
    You might end up having to cleanly reinstall Win10 to fix an unresolved issue.



    Windows Enterprise is not normally available to home users. So, can you please tell us how/where you acquired your Win10 Enterprise, and how you upgraded (e.g. through Windows Update or via an ISO)?

    Thanks again,
    MM
    I AM REVELER OF MICROSOFT IN CHINA AND I USE WINDOWS Enterprise OEM and i have install that in clean from cd bootable and that is up to date.
    yes.it is that computer
      My System SpecsSystem Spec

  7.    02 Aug 2016 #7

    is there any one here ?
    would you please help me?
      My System SpecsSystem Spec


 

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