Windows Explorer Crash

I have installed windows 10 Ent x64 on my pc and I tell you my hardware
Mainboard: Asus P5P45 T-LE
CPU: Quad Core 9300
Ram: 4G x2
VGA: GeForce GT 740
HDD: WD Khavari Black 1TB

in windows 7-8-8.1 and 10 i have this problem
At working suddenly windows explorer crash or restart and close all windows and in this case i can not use mouse or keyboard because windows was freeze.
This log was collected from event viewer
What should I do ?
I have update all drivers .

Application Log
Faulting application name: explorer.exe, version: 10.0.10240.16942, time stamp: 0x5749188e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000004090fd8
Faulting process id: 0x1c10
Faulting application start time: 0x01d1eaa369e458a3
Faulting application path: C:\Windows\explorer.exe
Faulting module path: unknown
Report Id: 905ccb3f-ea60-428c-92ec-87bd559e7b88
Faulting package full name:
Faulting package-relative application ID:



System Log
A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 40.

Hi:

Until someone qualified to read the error log comes along, a quick question: where/how did you get Windows 10 ENTERPRISE?

EDIT: Is this the same computer as the one for which you reported a similar issue back in January?

<just curious>

MM

MoxieMomma said:

Hi:

EDIT: Is this the same computer as the one for which you reported a similar issue back in January?

<just curious>

MM

Hi
maybe
i'm not sure

Less than one week that i have install this windows.

Hi:

So is it the same computer or is it not?
Ultimately, it might not matter.
The reason for asking, however, is that problems/corruption under 7/8/8.1 can be carried over to Win10 after upgrading.
You might end up having to cleanly reinstall Win10 to fix an unresolved issue.

MoxieMomma said:

Hi:

<snip> a quick question: where/how did you get Windows 10 ENTERPRISE?

Windows Enterprise is not normally available to home users. So, can you please tell us how/where you acquired your Win10 Enterprise, and how you upgraded (e.g. through Windows Update or via an ISO)?

Thanks again,
MM

I AM REVELER OF MICROSOFT IN CHINA AND I USE WINDOWS Enterprise OEM and i have install that in clean from cd bootable and that is up to date.
yes.it is that computer

MoxieMomma said:

Hi:

So is it the same computer or is it not?
Ultimately, it might not matter.
The reason for asking, however, is that problems/corruption under 7/8/8.1 can be carried over to Win10 after upgrading.
You might end up having to cleanly reinstall Win10 to fix an unresolved issue.



Windows Enterprise is not normally available to home users. So, can you please tell us how/where you acquired your Win10 Enterprise, and how you upgraded (e.g. through Windows Update or via an ISO)?

Thanks again,
MM

I AM REVELER OF MICROSOFT IN CHINA AND I USE WINDOWS Enterprise OEM and i have install that in clean from cd bootable and that is up to date.
yes.it is that computer

is there any one here ?
would you please help me?