Windows 10: Can't enable Location, to get Cortana to work?

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  1.    30 Jul 2016 #1

    Can't enable Location, to get Cortana to work?


    Hi,

    I was hoping this would get fixed, as I'm assuming its a bug. However, few months into use and its still not working - so thought I'd give here a go Cortana complains that it needs access to my location to work (really not sure why!)

    So, going into Location settings:

    Click image for larger version. 

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    As you can see, its greyed out. Pressing "Change" (to enable it), looks like its trying to do something - but nothing opens.

    Surely its clever enough to know that its on a PC, and doesn't stuff like GPS?

    Thanks in advance

    Andy
      My ComputerSystem Spec


  2. Posts : 1,970
    W10 Pro + W10 Preview
       30 Jul 2016 #2

    Hi Andy.....Open Settings bottom right hand corner and click on "Location" rectangle in bottom corner so that it lights up.
    Then you can check if in use by using same method as you posted.

    Cortana uses your location to advise which is the nearest shop, restaurant, product or whatever in answer to your inquiry or request for info.
      My ComputerSystem Spec

  3.    30 Jul 2016 #3

    Thanks for the reply. Maybe I'm being dumb.. but where is this "Settings" part? Bottom right-hand corner of the screen? (i.e the time section)

    Thanks!
      My ComputerSystem Spec


  4. Posts : 1,970
    W10 Pro + W10 Preview
       30 Jul 2016 #4

    youradds said: View Post
    Thanks for the reply. Maybe I'm being dumb.. but where is this "Settings" part? Bottom right-hand corner of the screen? (i.e the time section)

    Thanks!
    Click as shown on attachment as shown to reveal "Location" tab.
    Attached Thumbnails Attached Thumbnails set.JPG  
      My ComputerSystem Spec

  5.    30 Jul 2016 #5

    Ah cool, thanks for the clarification. Unfortunately it shows greyed out for me though

    Click image for larger version. 

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      My ComputerSystem Spec


  6. Posts : 1,970
    W10 Pro + W10 Preview
       30 Jul 2016 #6

    youradds said: View Post
    Ah cool, thanks for the clarification. Unfortunately it shows greyed out for me though

    Click image for larger version. 

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    Click on it to light it up.
      My ComputerSystem Spec

  7.    30 Jul 2016 #7

    Doesn't do anything (same greyed out, as "Tablet mode"... as obviously this is a PC, not a mobile phone/tablet)

    Any other ideas?

    Thanks

    Andy
      My ComputerSystem Spec


  8. Posts : 1,970
    W10 Pro + W10 Preview
       30 Jul 2016 #8

    Is Cortana switched on?....open Settings and in box at top find a setting type Cortana.
    A separate menu will appear on left side where you can do your preferred setup.
      My ComputerSystem Spec

  9.    30 Jul 2016 #9

    Hi,

    The problem always seems to come back to Location not being enabled

    Click image for larger version. 

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    Click on "Allow", and it doesn't do anything. So frustrating The most annoying part... is that it worked fine when I originally did the upgrade! At some point it must have broken, as one day I went to use it - and it said I didn't have location enabled.

    Cheers

    Andy
      My ComputerSystem Spec


  10. Posts : 1,970
    W10 Pro + W10 Preview
       30 Jul 2016 #10

    Andy....this is a Brink our administrator tutorial which should help.
    Location Service - Turn On or Off in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec


 
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