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  1.    30 Jul 2016 #1
    Join Date : Aug 2015
    Posts : 48
    Windows 10

    Can't enable Location, to get Cortana to work?


    Hi,

    I was hoping this would get fixed, as I'm assuming its a bug. However, few months into use and its still not working - so thought I'd give here a go Cortana complains that it needs access to my location to work (really not sure why!)

    So, going into Location settings:

    Click image for larger version. 

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    As you can see, its greyed out. Pressing "Change" (to enable it), looks like its trying to do something - but nothing opens.

    Surely its clever enough to know that its on a PC, and doesn't stuff like GPS?

    Thanks in advance

    Andy
      My ComputerSystem Spec
  2.    30 Jul 2016 #2
    Join Date : Oct 2014
    Posts : 2,375
    W10 Pro + W10 Preview

    Hi Andy.....Open Settings bottom right hand corner and click on "Location" rectangle in bottom corner so that it lights up.
    Then you can check if in use by using same method as you posted.

    Cortana uses your location to advise which is the nearest shop, restaurant, product or whatever in answer to your inquiry or request for info.
      My ComputersSystem Spec
  3.    30 Jul 2016 #3
    Join Date : Aug 2015
    Posts : 48
    Windows 10
    Thread Starter

    Thanks for the reply. Maybe I'm being dumb.. but where is this "Settings" part? Bottom right-hand corner of the screen? (i.e the time section)

    Thanks!
      My ComputerSystem Spec
  4.    30 Jul 2016 #4
    Join Date : Oct 2014
    Posts : 2,375
    W10 Pro + W10 Preview

    Quote Originally Posted by youradds View Post
    Thanks for the reply. Maybe I'm being dumb.. but where is this "Settings" part? Bottom right-hand corner of the screen? (i.e the time section)

    Thanks!
    Click as shown on attachment as shown to reveal "Location" tab.
    Attached Thumbnails Attached Thumbnails set.JPG  
      My ComputersSystem Spec
  5.    30 Jul 2016 #5
    Join Date : Aug 2015
    Posts : 48
    Windows 10
    Thread Starter

    Ah cool, thanks for the clarification. Unfortunately it shows greyed out for me though

    Click image for larger version. 

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      My ComputerSystem Spec
  6.    30 Jul 2016 #6
    Join Date : Oct 2014
    Posts : 2,375
    W10 Pro + W10 Preview

    Quote Originally Posted by youradds View Post
    Ah cool, thanks for the clarification. Unfortunately it shows greyed out for me though

    Click image for larger version. 

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    Click on it to light it up.
      My ComputersSystem Spec
  7.    30 Jul 2016 #7
    Join Date : Aug 2015
    Posts : 48
    Windows 10
    Thread Starter

    Doesn't do anything (same greyed out, as "Tablet mode"... as obviously this is a PC, not a mobile phone/tablet)

    Any other ideas?

    Thanks

    Andy
      My ComputerSystem Spec
  8.    30 Jul 2016 #8
    Join Date : Oct 2014
    Posts : 2,375
    W10 Pro + W10 Preview

    Is Cortana switched on?....open Settings and in box at top find a setting type Cortana.
    A separate menu will appear on left side where you can do your preferred setup.
      My ComputersSystem Spec
  9.    30 Jul 2016 #9
    Join Date : Aug 2015
    Posts : 48
    Windows 10
    Thread Starter

    Hi,

    The problem always seems to come back to Location not being enabled

    Click image for larger version. 

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    Click on "Allow", and it doesn't do anything. So frustrating The most annoying part... is that it worked fine when I originally did the upgrade! At some point it must have broken, as one day I went to use it - and it said I didn't have location enabled.

    Cheers

    Andy
      My ComputerSystem Spec
  10.    30 Jul 2016 #10
    Join Date : Oct 2014
    Posts : 2,375
    W10 Pro + W10 Preview

    Andy....this is a Brink our administrator tutorial which should help.
    Location Service - Turn On or Off in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec

 
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