1. Joined : Jul 2016
    Posts : 2
    Win 10
       29 Jul 2016 #1

    Black screen


    After upgrading today, system seemed to be working fine. I heard the tones of a shut down and came to find a black screen, but the computer seems to be running. I have tried Control alt delete restating, hitting the control key and typing the pass word. Nothing will restore the screen. There isn't a cursor either. Just black. Help!
      My System SpecsSystem Spec


  2. Joined : Jul 2016
    Posts : 4
    Windows 7
       29 Jul 2016 #2

    Mkozlow said: View Post
    After upgrading today, system seemed to be working fine. I heard the tones of a shut down and came to find a black screen, but the computer seems to be running. I have tried Control alt delete restating, hitting the control key and typing the pass word. Nothing will restore the screen. There isn't a cursor either. Just black. Help!
    I had a similar problem here: Windows 10 Upgrade: Black Screen During Installation/Reboot - Windows 10 Forums

    Unfortunately it remains unresolved.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 2
    Win 10
       29 Jul 2016 #3

    mike33 said: View Post
    I had a similar problem here: Windows 10 Upgrade: Black Screen During Installation/Reboot - Windows 10 Forums

    Unfortunately it remains unresolved.
    Check your monitor. Mine died. I had a replacement and it is working. This was a wild stab.
      My System SpecsSystem Spec


  4. Joined : Jul 2016
    Posts : 4
    Windows 7
       29 Jul 2016 #4

    Mkozlow said: View Post
    Check your monitor. Mine died. I had a replacement and it is working. This was a wild stab.
    My monitor is fine...
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Los Angeles
    Posts : 533
    Windows 10 Pro
       29 Jul 2016 #5

    Do you see the anything on the screen when the computer boots up? (ie) the computer manufacturers splash screen or the POST screen with all of the hardware? And then a black screen? Or is it black from the get go?
    If it is black then check your Video card, connector, cable and monitor.
    If you see the splash screen and then it goes black, then you need to update your Video driver. Restart and press F8 continuously at bootup. At the Advanced Boot menu choose try Last Known Good Configuration. If that doesn't work, try VGA boot. If that is not available, try Safe Mode with Networking. That works, uninstall your Video driver. Go to the Computer or Video card manufacturers support/download drivers and download an updated video driver for Windows 10.
      My System SpecsSystem Spec


 


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