Win10 clock wrong, Windows Time service resetting itself to manual

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  1. Posts : 18
    Windows 10
       #1

    Win10 clock wrong, Windows Time service resetting itself to manual


    Hi!
    It's certainly no news, but here is my Windows 10 clock issue. I have done my homework and read about the already known problem, and attempted to fix it. I have 3 computers with Windows 10 on them here. The clock on 1 of them, Asus ROG, runs flawlessly without tweaking. The other two, HP Pavilion and Acer Aspire Switch 10, have clocks that are simply hot mess.
    I have tried to set time automatically and manually, which doesnt make any difference. Adjusted internet time settings and used both windows time server and time.nist.gov with no success. The time is always wrong, except for when I activate Settings>Time and language> Set time automatically - then it is ok - for a little while, never surviving a restart. I have also been tweaking services.msc and set windows time to start automatically. Yet, when I go in on services again, Windows has reset it to manual again.

    It might be a Windows 10 bug, that has no solution so far, but then I guess I would want to just hear that it is the case. Funny enough, one of my 3 computers (running Windows Home Single Language version) seems to be working fine. Anyone who can share his or her experience or give an advice?
      My Computer


  2. Posts : 9,765
    Mac OS Catalina
       #2

    It is not a windows bug. How old is the computer? Have you checked the Clock Regional settings to make sure that it is set correct for the Time Zone that you are in? Have you checked the bios to make sure that the clock stays set? Is there any kind of third party software that you run that could update the clock through NTP.

    If the other two are set to sync their clocks when connected to a Wifi network or Network connection, that can screw them up. Also if you dual boot, that can cause the time to get messed up.
      My Computer


  3. Posts : 18
    Windows 10
    Thread Starter
       #3

    Thanks for the thoughts - especially for pointing towards the BIOS!
    All the computers are recently bought (+- one month, complete IT-overhaul). Time zone is correct. No 3rd party software I can think of, since it seems the clock has been always wrong. No dual boot. Checked the BIOS on Acer Aspire, the clock was wrong, so I set it correctly. Set the time automatically setting is off (& windows keeps resetting windows time service to manual anyway). The sync of clocks when connected to wifi (but I dunno how to adjust that) could mess up the time, but now I also see that the windows clock stops once the computer is switched off. When I restart the clock starts ticking from the time when I switched off the computer. When I go into BIOS, the BIOS clock is, of course, also wrong and hasnt moved while the computer was switched off. So, on Acer Aspire, once I switch off the computer, the BIOS clock stops ticking. Interesting. I'm not savvy enough to determine what causes that but maybe it indicates smth to you?
      My Computer


  4. Posts : 11,247
    Windows / Linux : Arch Linux
       #4

    Hi there.

    I've got a problem with Windows clock too -- If I set to Automatic - I get 1hr wrong when I'm in UK and 2 hrs wrong when in W.Europe.

    Iceland doesn't have Summer Time ( or I think across the pond it's called Daylight saving time) --it's GMT (Forget you Americans who insist on calling it UTC - I know in USA there's a huge "Not invented here" syndrome in the USA but GMT is what it is and still defined by Longitude 0 at Greenwich London).

    (Actually in Summer when there's nearly 24 hrs of daylight - what does "Daylight saving time" really mean anyway)

    !!!!!! Summer Time is a much better definition !!!!!

    BIOS time is fine - so I just set it once manually and then it's fine. Annoying though Windows doesn't automatically change with time zone your computer is in -- surely that's the whole point of those NTP time servers. !!!!. I except that BIOS time needs to be set manually but surely Windows should get time from NTP if you've requested it rather than the BIOS.

    Works fine on Mobile phones when you set time to get time from network.

    Linux VM boots fine with CORRECT time even if Windows HOST time is out !!!!--NTP servers work fine on Linux --should be the same for Windows AFAIK.

    Cheers
    jimbo
      My Computer


  5. Posts : 23,195
    Windows 10
       #5

    jimbo45 said:
    Hi there
    I've got a problem with Windows clock too -- If I set to Automatic - I get 1hr wrong when I'm in UK and 2 hrs wrong when in W.Europe. Iceland doesn't have Summer Time ( or I think across the pond it's called Daylight saving time) --it's GMT (Forget you Americans who insist on calling it UTC - I know in USA there's a huge "Not invented here" syndrome in the USA but GMT is what it is and still defined by Longitude 0 at Greenwich London).

    (Actually in Summer when there's nearly 24 hrs of daylight - what does "Daylight saving time" actually mean anyway)

    !!!!!! Summer Time is a much better definition !!!!!

    BIOS time is fine - so I just set it once manually and then it's fine. Annoying though it doesn't automatically change with time zone your computer is in -- surely that's the whole point of those NTP time servers. !!!!

    Works fine on Mobile phones when you set time to get time from network.

    Linux VM boots fine with CORRECT time even if Windows HOST time is out !!!!--NTP servers work fine on Linux --should be the same for Windows AFAIK.

    Cheers
    jimbo
    Thats one thing we get right in the UK, this time of the year we are on BST, British Summer Time :)

    *Shame MS/Google etc think the UK is on GMT 12 Months of the year
      My Computer


  6. Posts : 9,765
    Mac OS Catalina
       #6

    Check under Settings > Time & Region and see if the "Set Time Zone Automatically" is checked or not. Same thing with Set time automatically. The other could be the Time clock sync in Settings that can be causing this.
      My Computer


  7. Posts : 18
    Windows 10
    Thread Starter
       #7

    Continuing with my issue here, - once I switch off the computer, the BIOS clock stops ticking - any idea what might be causing this? It seems to be highly unlikely that two freshly bought (and sealed, with other words, they don't expect users to open the notebooks) notebooks would have dead CMOS batteries??
      My Computer


  8. Posts : 15,441
    Windows10
       #8

    paulsalter said:
    Thats one thing we get right in the UK, this time of the year we are on BST, British Summer Time :)

    *Shame MS/Google etc think the UK is on GMT 12 Months of the year
    In Scotland, changing between BST and GMT is a joke. You only get a slight benefit for a few weeks.

    We say BST, why not BWT?
      My Computer


  9. Posts : 23,195
    Windows 10
       #9

    wxrated said:
    Continuing with my issue here, - once I switch off the computer, the BIOS clock stops ticking - any idea what might be causing this? It seems to be highly unlikely that two freshly bought (and sealed, with other words, they don't expect users to open the notebooks) notebooks would have dead CMOS batteries??
    That might be normal from what i have seen (unless i am thinking of sleep mode),if i am on my laptop and turn it on, it displays the time briefly as the time when i turned it off, then when it checks with the time server it corrects itself
    Thats my observation, someone might tell me i am totally wrong

    cereberus said:
    In Scotland, changing between BST and GMT is a joke. You only get a slight benefit for a few weeks.

    We say BST, why not BWT?
    Would that be for British Wet Time, lol, used for the whole year :)
      My Computer


  10. Posts : 18
    Windows 10
    Thread Starter
       #10

    paulsalter said:
    That might be normal from what i have seen (unless i am thinking of sleep mode),if i am on my laptop and turn it on, it displays the time briefly as the time when i turned it off, then when it checks with the time server it corrects itself
    Thats my observation, someone might tell me i am totally wrong


    That would give me some hope as to changing CMOS battery will not be painless in this sealed case. If it's not CMOS could the problem be about windows changing the windows time service to manual, and what could I do about it?
      My Computer


 

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