1. Joined : Jul 2016
    Posts : 3
    windows10
       22 Jul 2016 #1

    stuck in safe mode


    I have been using my fingerprint (ever since i upgraded to windows10) to login to my laptop as i have forgotten my password. Recently when i dowloaded a software my system rebooted in safe mode. I am now unable to login as the finger print sotware is not accessible. I am unable to get back to normal mode. pls help.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,532
    64-bit Windows 10 Pro build 15014
       22 Jul 2016 #2

    Hello in distress, and welcome to Ten Forums.

    You should be able to use OPTION THREE in a command prompt at boot to boot back to normal mode.

    Safe Mode - Start Windows 10 in
      My System SpecsSystem Spec


  3. Joined : May 2015
    Central IL
    Posts : 3,087
    EL Capitan
       22 Jul 2016 #3

    Follow these directions for resetting the password. Fingerprint login is good, but there is always that chance that the software service could crash on boot up and you are stuck not able to do anything. How to Reset Your Forgotten Password in Windows 10

    This is the tutorial on here for how to create a recovery disc/usb thumbdrive. Password Reset Disk - Create on USB Flash Drive in Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec


  4. Joined : Jul 2016
    Posts : 3
    windows10
       22 Jul 2016 #4

    Thank you for reaponding, Brink. I will try this out now, thought i did try this out earier but was unable to get to the command prompt screen. in another option it requests my password which i do not remember.

    Brink said: View Post
    Hello in distress, and welcome to Ten Forums.

    You should be able to use OPTION THREE in a command prompt at boot to boot back to normal mode.

    Safe Mode - Start Windows 10 in
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Posts : 3
    windows10
       22 Jul 2016 #5

    Thank you, Bro. will rty this out.
    bro67 said: View Post
    Follow these directions for resetting the password. Fingerprint login is good, but there is always that chance that the software service could crash on boot up and you are stuck not able to do anything. How to Reset Your Forgotten Password in Windows 10

    This is the tutorial on here for how to create a recovery disc/usb thumbdrive. Password Reset Disk - Create on USB Flash Drive in Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec


 


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