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  1. Joined : Mar 2016
    Posts : 98
    Windows 10
       20 Jul 2016 #1

    How to open PNG file


    Can someone advise me how to open PNG files please.....have tried converting them, but with no success.....the files are pictures from a live webcam on a holiday destination........am I able to view these ?
    I am sure I have done so before..........Del.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,367
    64-bit Windows 10 Pro build 15007
       20 Jul 2016 #2

    Hello Del 80,

    Is this an issue with all .png files, or just the ones from the webcam?

    What happens when you try to open the .png files? Any error messages?

    Normally, you should be able to open them with the Photos app by default.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 98
    Windows 10
       20 Jul 2016 #3

    Brink, Hello........ Only ever had PNG files from this source.......it says ''untitled PNG.....we can't open this file ''...... tried Windows photo viewer, it says '' can't display this as file is empty ''.......Del.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,367
    64-bit Windows 10 Pro build 15007
       20 Jul 2016 #4

    It sounds like the files may be corrupted.

    As a test, see if saving one of them to your desktop and/or renaming the file may allow you to open it afterwards.
      My System SpecsSystem Spec


  5. Joined : Mar 2016
    Posts : 98
    Windows 10
       20 Jul 2016 #5

    Tried what you said Brink......still the same........I wondered if it was because they were from a live webcam, and were being blocked........but have opened them before.....strange.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,367
    64-bit Windows 10 Pro build 15007
       20 Jul 2016 #6

    You'd think that wouldn't be an issue if you saved the images to your desktop though.

    As a workaround for now, are you able to capture screenshots of the live cam while viewing it to use instead?

    Screenshot - Take in Windows 10
      My System SpecsSystem Spec


  7. Joined : Mar 2016
    Posts : 98
    Windows 10
       20 Jul 2016 #7

    Yes, I can take snapshots from the live webcam, and save them to the desktop........the problem occurs when I try to open them, to post onto F.B.........I have definitely done it before, because a snapshot from the same source was my F.B. profile picture, although that may have been when I was using W 8.1......I can not open them at all......tried paint, photos and windows photo viewer........also cannot convert them, using cool utils, although not sure if that is possible or not.........annoying more than anything.
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Posts : 17,367
    64-bit Windows 10 Pro build 15007
       20 Jul 2016 #8

    Odd. Are you taking screenshots using option 1?
      My System SpecsSystem Spec


  9. Joined : Mar 2016
    Posts : 98
    Windows 10
       20 Jul 2016 #9

    Brink, yes option 1 works fine as a workaround......I have to press ctrl + print scrn......thanks for that, I wonder why it won't work as normal ?
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 17,367
    64-bit Windows 10 Pro build 15007
       20 Jul 2016 #10

    What were you using to take screenshots with? It may be something it's doing.
      My System SpecsSystem Spec


 
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