1. Joined : Apr 2015
    Posts : 1
    Win10 Build 10061
       29 Apr 2015 #1

    5.1 sound problem not working


    i use win10 build 10061 ..problem started in build 10041

    problem is when i use 5.1 Surround speakers, they do not want to work any more i have try installing drivers many times when i try to Test sounds in Control Panel/Sound/playback/speakers/ (right click) configure Speakers [Audio channels]:5.1 Surround, it says: Failed to play test tone.

    but if i change to 7.1 surround it can play test tone and working fine but not perfectly because i have only 5.1 speakers obviously.

    and if i go Realteck HD audio manager/sound manager and that way when i use 5.1 test it got stuck some time and then nothing happen i have to change 7.1 again.

    I have tried these too without result : 1) Start --> Run --> services.msc

    2) In "Services" window, select Windows Audio from the left, then right click on it and choose restart.

    and

    Start > Run > Type "cmd" Enter> Type "sfc/scannow


    (ok i downloaded and installed older version realtek audio driver and now it works )

    Last edited by GoGoDoJo; 29 Apr 2015 at 09:24.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 2
    Windows 10
       05 Aug 2015 #2

    GoGoDoJo said: View Post
    i use win10 build 10061 ..problem started in build 10041

    problem is when i use 5.1 Surround speakers, they do not want to work any more i have try installing drivers many times when i try to Test sounds in Control Panel/Sound/playback/speakers/ (right click) configure Speakers [Audio channels]:5.1 Surround, it says: Failed to play test tone.

    but if i change to 7.1 surround it can play test tone and working fine but not perfectly because i have only 5.1 speakers obviously.

    and if i go Realteck HD audio manager/sound manager and that way when i use 5.1 test it got stuck some time and then nothing happen i have to change 7.1 again.

    I have tried these too without result : 1) Start --> Run --> services.msc

    2) In "Services" window, select Windows Audio from the left, then right click on it and choose restart.

    and

    Start > Run > Type "cmd" Enter> Type "sfc/scannow


    (ok i downloaded and installed older version realtek audio driver and now it works )

    what drivers? can you PM me the link? or post it here?... i have the same problem...
      My System SpecsSystem Spec


 


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