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  1. Joined : Jul 2016
    Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #1

    Stuck on log in on welcome screen


    I upgraded win7 to win10, but the first win10 welcome screen is stalling after putting my password in. The cpu isn't doing much. Just a arrow cursor that moves with the mouse on the welcome screen. I have waited about 2 hrs. I pressed delete two times and the welcome screen freezes and then computer reboots on its own.
    Any suggestions/ideas?
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       18 Jul 2016 #2

    Can you start it in Safe Mode at least? Let us know.

    If you can, the installation can be revived.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #3

    How do i get to safemode with a dell? It's been awhile
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Los Angeles
    Posts : 533
    Windows 10 Pro
       18 Jul 2016 #4

    Click on the link in post #2, it explains how.
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       18 Jul 2016 #5

    If that one does not work, get the Windows 10 ISO, burn it to a CD or DVD, Boot to Advanced Startup Options from Windows 10 Installation USB or DVD, and enable safe mode.
      My System SpecsSystem Spec


  6. Joined : Jul 2016
    Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #6

    When the system is rebooting, neither F2 or F12 gives me a chance to enable safemode
      My System SpecsSystem Spec


  7. Joined : Jun 2016
    Los Angeles
    Posts : 533
    Windows 10 Pro
       18 Jul 2016 #7

    You would press F8 continuously. In the Advanced Boot menu, choose Safe Mode with Networking.
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #8

    Somehow im in the troubleshooting mode. Reset pc, recovery tool (i have none) or advanced options?
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Los Angeles
    Posts : 533
    Windows 10 Pro
       18 Jul 2016 #9

    Advanced Startup should have Safe Mode as an option. If that doesn't help you, then try Reset this PC
      My System SpecsSystem Spec


  10. Joined : Jul 2016
    Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #10

    Startup repair couldn't repair pc.
      My System SpecsSystem Spec


 
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