Windows 10: Stuck on log in on welcome screen

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  1. Posts : 6
    Win 7 home to win 10
       18 Jul 2016 #1

    Stuck on log in on welcome screen


    I upgraded win7 to win10, but the first win10 welcome screen is stalling after putting my password in. The cpu isn't doing much. Just a arrow cursor that moves with the mouse on the welcome screen. I have waited about 2 hrs. I pressed delete two times and the welcome screen freezes and then computer reboots on its own.
    Any suggestions/ideas?
      My ComputerSystem Spec


  2. Posts : 1,648
    Microsoft Windows 10 Home
       18 Jul 2016 #2

    Can you start it in Safe Mode at least? Let us know.

    If you can, the installation can be revived.
      My ComputerSystem Spec


  3. Posts : 6
    Win 7 home to win 10
    Thread Starter
       18 Jul 2016 #3

    How do i get to safemode with a dell? It's been awhile
      My ComputerSystem Spec

  4.    18 Jul 2016 #4

    Click on the link in post #2, it explains how.
      My ComputerSystem Spec


  5. Posts : 1,648
    Microsoft Windows 10 Home
       18 Jul 2016 #5

    If that one does not work, get the Windows 10 ISO, burn it to a CD or DVD, Boot to Advanced Startup Options from Windows 10 Installation USB or DVD, and enable safe mode.
      My ComputerSystem Spec


  6. Posts : 6
    Win 7 home to win 10
    Thread Starter
       18 Jul 2016 #6

    When the system is rebooting, neither F2 or F12 gives me a chance to enable safemode
      My ComputerSystem Spec

  7.    18 Jul 2016 #7

    You would press F8 continuously. In the Advanced Boot menu, choose Safe Mode with Networking.
      My ComputerSystem Spec


  8. Posts : 6
    Win 7 home to win 10
    Thread Starter
       18 Jul 2016 #8

    Somehow im in the troubleshooting mode. Reset pc, recovery tool (i have none) or advanced options?
      My ComputerSystem Spec

  9.    18 Jul 2016 #9

    Advanced Startup should have Safe Mode as an option. If that doesn't help you, then try Reset this PC
      My ComputerSystem Spec


  10. Posts : 6
    Win 7 home to win 10
    Thread Starter
       18 Jul 2016 #10

    Startup repair couldn't repair pc.
      My ComputerSystem Spec


 
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