1. Joined : Apr 2016
    Posts : 14
    Windows 10
       17 Jul 2016 #1

    Laptop will not boot up after system reset

    I wanted to reset my laptop back to factory settings then it was stuck at 99% for a couple hours so I decided to forcefully turn it off and back on again, now when I turn it back on it gets to the Windows logo and a loading symbol. This is on Windows 10, please help
      My System SpecsSystem Spec

  2. Joined : Apr 2016
    Posts : 14
    Windows 10
       17 Jul 2016 #2

    Ok so I let the loop load and now it's come up with " Installing Windows " and at the bottom it says installing features and drivers then it also says configuring settings, so once this is done hopefully it goes smoothly, I'll update if anything goes wrong
      My System SpecsSystem Spec

  3. Joined : Apr 2016
    Posts : 14
    Windows 10
       17 Jul 2016 #3

    After everything my laptop now comes up with the windows screen and in the bottom right corner there's the wifi button, ease of access button and the button to shut down but I can't do anything else!!
      My System SpecsSystem Spec

  4. Joined : Mar 2015
    Posts : 99
    Windows 10 Pro x64
       17 Jul 2016 #4

    Can you not login to Windows using your MS account?

    If you aren't on that screen & can't get to it (sometimes it has 'stuck' on me) try the three fingered salute (ctl-alt-del)
      My System SpecsSystem Spec


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