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  1.    16 Jul 2016 #11
    Join Date : Mar 2016
    Posts : 209
    win 10 home
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    Quote Originally Posted by mrgeek View Post
    "C:\Users\G...\....\IMG_0931.MOV.mov"
    Try removing the .MOV from the file name. The extension may be confusing for VLC or make a copy and rename it to C:\Users\G...\....\IMG_0931.mp4 and see if VLC will play the mp4
    Do you mean the big MOV or the little mov.
    OT joke. A friend from Worcestershire never pronounced his aitches, and was a bad speller. He'd often ask his wife whether a word began with a big as or a little as: has or as, that is.
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  2.    16 Jul 2016 #12
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,912
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by chipwood View Post
    Do you mean the big MOV or the little mov.
    OT joke. A friend from Worcestershire never pronounced his aitches, and was a bad speller. He'd often ask his wife whether a word began with a big as or a little as: has or as, that is.
    I did not, at first, see the double "MOV.mov". My error, sorry..... Maybe renaming the extension will work. Taking off the .mov
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  3.    16 Jul 2016 #13
    Join Date : Mar 2016
    Posts : 209
    win 10 home
    Thread Starter

    Quote Originally Posted by f14tomcat View Post
    I did not, at first, see the double "MOV.mov". My error, sorry..... Maybe renaming the extension will work. Taking off the .mov
    In Properties the doubled mov doesn't seem to be in the file name, but in the file type (pic att'd).
    Attached Thumbnails Attached Thumbnails movprops (Small).gif  
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  4.    16 Jul 2016 #14
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,912
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by chipwood View Post
    In Properties the doubled mov doesn't seem to be in the file name, but in the file type (pic att'd).
    You should be able to change the file name by typing over it in the properties box. Just click next to the V and backspace the .MOV away, and apply. Should end up with Image_0931.mov

    If you change your folder options to show extensions, in explorer it should also read Image_0931.mov

    Right click it in Explorer and choose Play with VLC.

    It appears to be small. Any chance you could Zip it and attach? See if any of us can get it to play?
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  5.    16 Jul 2016 #15
    Join Date : Jul 2015
    Posts : 832
    Windows 10 Home

    Your doubled mov in the properties window is normal. Try replacing mov with mp4 (it's quick, revesible and can't hurt to try). 483 bytes is super small. Is it like a 5 sec video or audio ?
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  6.    16 Jul 2016 #16
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,912
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by mrgeek View Post
    Your doubled mov in the properties window is normal. Try replacing mov with mp4 (it can't hurt and it's quick). 483 bytes is super small. Is it like a 5 sec video or audio ?
    Very small. I wondering if that is just the metadata and the actual movie data is 0. How was this file received? Was it an email attachment from an iPhone? I've had cases where the download of the attachment resulted in a 0 length file. Had to do with the service that iPhone users use to email attachments. It come thru iCloud using maildrop....

    Click image for larger version. 

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  7.    16 Jul 2016 #17
    Join Date : Jul 2015
    Posts : 832
    Windows 10 Home

    I agree. I think he saved or downloaded the wrong attachment, not the primary file.
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  8.    16 Jul 2016 #18
    Join Date : Oct 2014
    Arnold, MD
    Posts : 27,912
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by mrgeek View Post
    I agree. I think he saved or downloaded the wrong attachment, not the primary file.
    I've seen that iCloud service mess things up. Have the sender re-send......
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  9.    17 Jul 2016 #19
    Join Date : Jul 2015
    Posts : 858
    Windows 10 Home x64

    Yes. It seems a zero byte length or truncated file.
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  10.    17 Jul 2016 #20
    Join Date : Mar 2016
    Posts : 209
    win 10 home
    Thread Starter

    My daughter has tried to resend to me, but it fails "message not delivered". I suggested she send it zipped. I know it won't come quickly, as work, family and musical commitments, and forthcoming holiday leave not much time.
    I have found that the IPhone message contained IMG931 as a wrapper and within it are the IMG files discretely numbered for each item he took part in. Might I be able to import them individually, as things stand?
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