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  1. Joined : Aug 2015
    Posts : 38
    Windows 10
       14 Jul 2016 #1

    Weird issue with screen not coming back on


    Hi,

    I've got a really annoying issue. I didn't have this problem on Vista/Win7, so it seems to be Win10 related.

    Its almost like this issue (although I only have to leave it an hour or 2 - and it doesn't always do it!)

    Screen doesn't turn back on sometimes after leaving on overnight - Windows 7 Help Forums

    Basically, if I leave my PC on over lunch - it will go into screensaver mode, and eventually the screens go into power save (black screen).

    Come back to the machine, move the mouse / press a key - and 2 out of the 3 screens work (just not the middle "primary" one). At first I thought it was a screen issue - but a reboot always fixes it (until it happens again)

    The VERY odd thing - is that windows is still seeing and rendering the screen! Attached is a screenshot I took using "PrtScn" button, and then putting into Paint. As you can see, the middle screen is there just fine!

    Click image for larger version. 

Name:	2016_07_14_11_57_481.jpg 
Views:	4 
Size:	607.5 KB 
ID:	90074

    Yet this is what I'm actually seeing:

    Click image for larger version. 

Name:	2016-07-14 12.02.02.jpg 
Views:	3 
Size:	1.69 MB 
ID:	90075

    So bizarre!

    Does anyone have any suggestions as to what to try?

    Thanks!

    Andy
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 38
    Windows 10
       20 Jul 2016 #2

    Anyone? This is driving me nuts :S
      My System SpecsSystem Spec


  3. Joined : Dec 2014
    Posts : 108
    Win 10 Pro x64
       20 Jul 2016 #3

    youradds said: View Post
    Anyone? This is driving me nuts :S
    Try turning the monitor off and on again instead of a reboot...
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 38
    Windows 10
       20 Jul 2016 #4

    Thanks for the reply. Already tried that I'm afraid. Basically, turn it off - and the screens that were on are OK .... turn it back on, and then you keep getting a "ding" noise (where Windows is detecting it again) ... and then it basically keeps flickering the *good* screens on and off, every 10-15 seconds. So annoying
      My System SpecsSystem Spec


  5. Joined : Dec 2014
    Posts : 108
    Win 10 Pro x64
       20 Jul 2016 #5

    youradds said: View Post
    Thanks for the reply. Already tried that I'm afraid. Basically, turn it off - and the screens that were on are OK .... turn it back on, and then you keep getting a "ding" noise (where Windows is detecting it again) ... and then it basically keeps flickering the *good* screens on and off, every 10-15 seconds. So annoying
    Reboot fixes it....Driver issue??? Power options??? Are you using 10586? I have the same problem but I can turn the monitor off and on again and it comes back up.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 38
    Windows 10
       20 Jul 2016 #6

    Thanks for the reply again.

    My system is:

    Click image for larger version. 

Name:	2016-07-20 at 16-17-43.jpg 
Views:	27 
Size:	21.4 KB 
ID:	91094

    And dxdiag for GFX card:

    Click image for larger version. 

Name:	2016-07-20 at 16-17-58.jpg 
Views:	4 
Size:	35.6 KB 
ID:	91093

    I did notice that there are new drivers out:

    Click image for larger version. 

Name:	2016-07-20 at 16-19-32.jpg 
Views:	5 
Size:	17.1 KB 
ID:	91092

    I've just updated, so will see how that works. I'm always a bit dubious of upgrading GFX drivers, as the last time I did, it buggered up the whole system (and had to revert to a 1 week old backup)
      My System SpecsSystem Spec


  7. Joined : Dec 2014
    Posts : 108
    Win 10 Pro x64
       20 Jul 2016 #7

    youradds said: View Post
    Thanks for the reply again.

    My system is:

    Click image for larger version. 

Name:	2016-07-20 at 16-17-43.jpg 
Views:	27 
Size:	21.4 KB 
ID:	91094

    And dxdiag for GFX card:

    Click image for larger version. 

Name:	2016-07-20 at 16-17-58.jpg 
Views:	4 
Size:	35.6 KB 
ID:	91093

    I did notice that there are new drivers out:

    Click image for larger version. 

Name:	2016-07-20 at 16-19-32.jpg 
Views:	5 
Size:	17.1 KB 
ID:	91092

    I've just updated, so will see how that works. I'm always a bit dubious of upgrading GFX drivers, as the last time I did, it buggered up the whole system (and had to revert to a 1 week old backup)
    I noticed "generic pnp monitor". Have you tried the monitors drivers?
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 38
    Windows 10
       20 Jul 2016 #8

    Hi,

    So some drivers specifically for my monitors? This is the setup I have:

    Amazon.com: Samsung MD230X3 SyncMaster Full HD 3-panel Multi Display System: Computers Accessories

    And don't worry - I didn't pay $15k for them haha

    I wouldn't have a clue where to look for specific drivers for them though.

    Cheers

    Andy
      My System SpecsSystem Spec


  9. Joined : Dec 2014
    Posts : 108
    Win 10 Pro x64
       20 Jul 2016 #9

    youradds said: View Post
    Hi,

    So some drivers specifically for my monitors? This is the setup I have:

    Amazon.com: Samsung MD230X3 SyncMaster Full HD 3-panel Multi Display System: Computers Accessories

    And don't worry - I didn't pay $15k for them haha

    I wouldn't have a clue where to look for specific drivers for them though.

    Cheers

    Andy
    It might help...23 Multi Display Monitor | Samsung MD230X3 Bottom of page. Its a US site but it should work for your monitors. Make Restore points instead of relying on a back up...easier when experimenting.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 38
    Windows 10
       20 Jul 2016 #10

    Interesting... that driver install is telling me I already have it:

    Click image for larger version. 

Name:	2016-07-20 at 17-31-13.jpg 
Views:	3 
Size:	30.6 KB 
ID:	91103

    Maybe I'll just leave it for now, and see if the other driver update has fixed the issue (it doesn't happen that often, so maybe a week or so before I know)

    Thanks!
      My System SpecsSystem Spec


 
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