Computer freezing/hanging on startup


  1. c081hew5
    Posts : 2
    Windows 10
       New #1

    Computer freezing/hanging on startup


    Whenever I turn my computer on it will either freeze or hang on the startup screen with the logo and the dots. I've had Windows 10 for around 2 months but I've never had this problem until a few days ago. I've tried start-up repair, system restore and clean booting but they haven't fixed the problem.
    Yesterday I was told I should update my drivers and given 5 drivers to update, I updated 3 of them (1 was incompatible and the other didn't update in safe mode if I remember correctly) and restarted my computer and I was able to get in with no problems. I downloaded the other driver that couldn't update in safe mode, as well as Malwarebytes and Adwcleaner, and restarted my computer and the hanging and freezing started again.
    I'm assuming this started happening again because of the last driver I updated but I have no clue if I'm right or what to do next.
    Any help would be appreciated.
      My Computer
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  3. spunk
    Posts : 4,782
    Windows 11 Pro 64 Bit 22H2
       New #2

    What was the last driver you updated? Go to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, right click the last device you updated, choose Properties/Driver/Roll Back Driver to the driver that was working. Or do a System Restore to the time when it was working.
      My Computer
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  4. c081hew5
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    spunk said:
    What was the last driver you updated? Go to Start/Search and type devmgmt.msc, right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, right click the last device you updated, choose Properties/Driver/Roll Back Driver to the driver that was working. Or do a System Restore to the time when it was working.
    Thank you for your help, your advice ended up fixing the problem.
      My Computer
    Quote Quote

 

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