1.    28 Jun 2016 #1
    Join Date : Mar 2016
    Posts : 74
    win 10

    cannot delete key in regedit


    tried to delete HKEY_CURRENT_USER\Software\360TotalSecurity
    Thought I had removed 360 Total Security from pc running Win 10. But it still appears in Task Manager as a Background process. Keep receiving message error while deleting key.
    My account set up as Administrator.
      My ComputerSystem Spec
  2.    28 Jun 2016 #2
    Join Date : Oct 2014
    Trnava
    Posts : 2,943
    10.4 Home 1709 x64

    Sounds like there is still a service running. Keys are protected to prevent malware from tampering it.
    For starters download and install it again, restart. Use Wise Program Uninstaller to launch a normal uninstaller.
    After it finishes scanning and remove leftovers, restart. If it will be still running, you will have to do it the hard way.
      My ComputerSystem Spec
  3.    28 Jun 2016 #3
    Join Date : Oct 2014
    Posts : 769
    Windows 7

    HKEY_CURRENT_USER\Software\360TotalSecurity will only contain settings related to the software user interface, not with the software itself. These will be somewhere in HKEY_LOCAL_MACHINE. Security software must protect itself from malware so you need to follow proper uninstall procedures.
      My ComputerSystem Spec
  4.    28 Jun 2016 #4
    Join Date : Mar 2016
    Posts : 74
    win 10
    Thread Starter

    Quote Originally Posted by LMiller7 View Post
    HKEY_CURRENT_USER\Software\360TotalSecurity will only contain settings related to the software user interface, not with the software itself. These will be somewhere in HKEY_LOCAL_MACHINE. Security software must protect itself from malware so you need to follow proper uninstall procedures.
    I followed the 'proper uninstall procedures' and it's still running in the background. What do you recommend?
      My ComputerSystem Spec
  5.    28 Jun 2016 #5
    Join Date : Mar 2016
    Posts : 74
    win 10
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Sounds like there is still a service running. Keys are protected to prevent malware from tampering it.
    For starters download and install it again, restart. Use Wise Program Uninstaller to launch a normal uninstaller.
    After it finishes scanning and remove leftovers, restart. If it will be still running, you will have to do it the hard way.
    Cannot reinstall. Keep getting error message. What's the hard way [for Win 10]?
      My ComputerSystem Spec
  6.    28 Jun 2016 #6
    Join Date : Oct 2014
    Trnava
    Posts : 2,943
    10.4 Home 1709 x64

    Click on the running process and select Open File Location, so you will know, where to find the files.

    It would probably best to do it a safe mode.

    Safe Mode - Start Windows 10 in - Windows 10 Forums

    Once in safe mode, the service should not be started, so go to the file location and remove it.
    If it does allow it, you will need to take ownership of it first and then remove it.

    Take Ownership - Add to Context Menu in Windows 10 - Windows 10 Forums

    There will be some reg entries left, but without files, they will not run anything.
    But you can still remove them, but you will need to take ownership of them as well.

    how to take ownership permission of a registry key in windows 10 - YouTube

    One key will be located in here under the name of the AV, something like 360 Antivirus.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    You will need to take ownership of it and then remove it.
      My ComputerSystem Spec
  7.    28 Jun 2016 #7
    Join Date : Mar 2016
    Posts : 74
    win 10
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Click on the running process and select Open File Location, so you will know, where to find the files.

    It would probably best to do it a safe mode.

    Safe Mode - Start Windows 10 in - Windows 10 Forums

    Once in safe mode, the service should not be started, so go to the file location and remove it.
    If it does allow it, you will need to take ownership of it first and then remove it.

    Take Ownership - Add to Context Menu in Windows 10 - Windows 10 Forums

    There will be some reg entries left, but without files, they will not run anything.
    But you can still remove them, but you will need to take ownership of them as well.

    how to take ownership permission of a registry key in windows 10 - YouTube

    One key will be located in here under the name of the AV, something like 360 Antivirus.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    You will need to take ownership of it and then remove it.
    This worked; many thanx
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Regedit can't finish searching
Was trying to scan my registry using "find" in regedit. I click on Edit\Find and to look at Keys and Match whole string only for "Run". It will a few entries but when it gets to Local...
General Support
Regedit
Looking for help with how to clean up My regedit.
Performance & Maintenance
Solved regedit not open from run command
When I bring up the run command (Win+R) and enter regedit or regedit.exe. It does not open. If I enter C:\Windows\regedit.exe, it opens. All other exe files in the windows directory opens fine except for regedit. Windows and System32 folders...
General Support
Solved EnableSuperfetch=0 won't stick after using Regedit
Hello. First of all, I don't want to start a flame war or something about "why would anyone want to disable Superfetch" and such. As gamer I like to run Windows with Superfetch off. It's just a subjective matter of taste. Anyway back on topic:...
Performance & Maintenance
Solved regedit changes
Made a change in HKLM, so that my numloc keys worked on start-up, previous version. Upgraded via update to 10166, Be advised for this change to become effective had to restart comp again. I know its SOP for reg changes but, on an upgrade. SO...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:09.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums