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  1.    28 Jun 2016 #11
    Join Date : Jan 2016
    Posts : 20
    Windows 10
    Thread Starter

    Yes that is correct sorry I did not word it right. It is Microsoft .NET Framework 4 Client Profile said I had the latest and I did not need to download it yes it wont let me install coolsense. So I will try as you said above. Thanks for the help.
      My ComputerSystem Spec
  2.    28 Jun 2016 #12
    Join Date : Jan 2016
    Posts : 20
    Windows 10
    Thread Starter

    Okay I looked in programs and features it is not showing up in there to uninstall it which is weird. I am not sure what to do now.
      My ComputerSystem Spec
  3.    28 Jun 2016 #13
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    Do you really need Coolsense installed? I'm on my third HP laptop and haven't kept it installed on any one of them.
      My ComputerSystem Spec
  4.    28 Jun 2016 #14
    Join Date : Jan 2016
    Posts : 20
    Windows 10
    Thread Starter

    I just thought it would help keep it cool. Any suggestions?
      My ComputerSystem Spec
  5.    28 Jun 2016 #15
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    I haven't used any special software, and they've run great. My first was an HP Envy ultrabook, and now I have two identical Pavilion x360 laptops. They never run hot.
      My ComputerSystem Spec
  6.    28 Jun 2016 #16
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by DeaconFrost View Post
    Do you really need Coolsense installed? I'm on my third HP laptop and haven't kept it installed on any one of them.
    Quote Originally Posted by Hisbeauty4ashes View Post
    I just thought it would help keep it cool. Any suggestions?
    I agree with Deacon ... I found that my laptop ran hotter with Coolsense running.

    The other thing that I never fix on this laptop is the drive guard sensor that is flagged in Device Manager as an Unknown device. This one might be argued as valuable, but I don't drop my machines

    Most of the HP software is useless, including the helper.
    There are better native or manual solutions than the stuff they stuff on their machines.

    Forget bout going to HP for drivers too - Windows Update does a great job providing ones that work well. The only time I suggest going to an OEM for a driver is if there is a problem (Device Manager flagged or issues running the machine and that issue is addressed by the OEM driver)

    I've also had many HP machines and I would clean off all of the bloatware as soon as I opened the box.

    But, to clear up some confusion, I think the HP help needs the HP framework, not anything from MS - I could be wrong though.
      My ComputerSystem Spec
  7.    28 Jun 2016 #17
    Join Date : Jan 2016
    Posts : 20
    Windows 10
    Thread Starter

    Okay a huge problem all of a sudden my internet card stopped working and my sound. I went into settings to try and do a recovery and it will not even let me open up security and recovery to even repair it. I went into hardware and tried uninstalling network adapter but it did not good. Help!! I am writing you on a friends computer that is also overheating.
      My ComputerSystem Spec
  8.    28 Jun 2016 #18
    Join Date : Oct 2015
    Posts : 103
    Windows 7 and Windows 10

    Ok - it might be because you tried installing some drivers? I'm with the others - you don't need any of the HP stuff - Windows will install all the drivers (and thanks for letting me know the HP driveguard isn't necessary Slarty as I have that missing and decided to ignore it lol).

    You might need to be patient for the first 10 minutes after the clean install. I had a stretched screen for 10 minutes while Windows was looking for the correct driver (and kindly informed me that's what it was doing) and then the driver installed.

    Just do the clean install again, put your antivirus on, connect to the internet, and wait. The drivers should all be installed and a Windows update box will pop up at some point. Do the Windows updates. All sorted. I did this on a 7 year old HP Pavilion last week. You actually don't need any of the HP stuff. It's mostly there for marketing purposes and to allow you to make recovery disks (which are for the previous OS so not necessary now - unless you want to reinstall from them).
      My ComputerSystem Spec
  9.    28 Jun 2016 #19
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by Hisbeauty4ashes View Post
    Okay a huge problem all of a sudden my internet card stopped working and my sound. I went into settings to try and do a recovery and it will not even let me open up security and recovery to even repair it. I went into hardware and tried uninstalling network adapter but it did not good. Help!! I am writing you on a friends computer that is also overheating.
    When in doubt, restart the machine. I don't know what's being done on your side and I don't see anything posted here that would have casued what your machine exhibits now.

    Wait a few minutes (20-30) to see if things clear up. Either way, restart the machine.
      My ComputerSystem Spec
  10.    28 Jun 2016 #20
    Join Date : Jan 2016
    Posts : 20
    Windows 10
    Thread Starter

    Sure let me fill you in. I have nothing but problems with windows 10. I have had to do four clean installs on windows 10 upgrade. Yup it causes my wireless adapters to always stop working and my update and security does not allow me to open it up to repair it. Not to mention sound goes out and everything tends to malfunction. So I want to reverse it back to 8 and am working on how to do that.
      My ComputerSystem Spec

 
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