Windows 10: After Installing Windows 10, Freezes At Random Times

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  1.    23 Jun 2016 #1

    After Installing Windows 10, Freezes At Random Times


    I installed Windows 10 fine on a computer that had Windows 7, clean install on a brand new hard drive. After the clean install, I made sure drivers were up to date and what not. Everything works great, except the computer freezes at some point while on any browser. At first I thought it was a browser problem with chrome, but then it happened on Microsoft Edge browser. I was hoping the community here maybe had an idea on what to do.
      My ComputerSystem Spec


  2. Posts : 2,205
    64bit Win 10 Pro ver 1703 Build 15063.250
       24 Jun 2016 #2

    Please fill in your system specs as much as possible so that we can help you.

    System Specs - Fill in at Ten Forums
      My ComputerSystem Spec

  3.    24 Jun 2016 #3

    Specs have now been filled out. Sorry about that!
      My ComputerSystem Spec


  4. Posts : 2,205
    64bit Win 10 Pro ver 1703 Build 15063.250
       24 Jun 2016 #4

    Thanks! Did you install the ASRock drivers for all the components? In many cases I have found that the drivers that W10 chooses are often fine. This is particularly so for the Intel Management Driver. You could try rolling back the driver and see if it makes a difference.
      My ComputerSystem Spec

  5.    24 Jun 2016 #5

    Yes, I believe I installed all the drivers. How can I check to make sure I got everything?
      My ComputerSystem Spec


  6. Posts : 2,205
    64bit Win 10 Pro ver 1703 Build 15063.250
       24 Jun 2016 #6

    Device Manager is the way (right click on your start icon). You can check the date and version of all the drivers for the various components. Double click each item to open the properties page and look in the driver tab.
      My ComputerSystem Spec

  7.    24 Jun 2016 #7

    Going through the Device Manager the first time, I just updated the ones that had little cautions by them which was only 1. However, now I am going through every single one and clicking update just in case.

    So far it has updated:
    Intel B85M LPC Controller
    Processor DRam Controller
    PCI Express Port #1
    PCI Express Root Port #4
      My ComputerSystem Spec


  8. Posts : 2,205
    64bit Win 10 Pro ver 1703 Build 15063.250
       24 Jun 2016 #8

    The ASRock drivers provided for your motherboard are listed here:

    http://www.asrock.com/mb/Intel/B85M/...nload&os=Win10

    Did you install any of these?

    It is not necessary to check everything in device manager but I would concentrate on the graphics and audio drivers.
      My ComputerSystem Spec

  9.    24 Jun 2016 #9

    I think only the Intel Management Engine driver because that was one of the ones that had a caution sign on it right after I installed Windows 10.
      My ComputerSystem Spec


  10. Posts : 2,205
    64bit Win 10 Pro ver 1703 Build 15063.250
       24 Jun 2016 #10

    Try the ASRock provided VGA driver and see if that makes any difference
      My ComputerSystem Spec


 
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