Windows 10: Disappearance of my files from the computer

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  1. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       20 Jun 2016 #11

    Good, your files are not lost - they are on the machine

    Search again
    Change View to show details
    Right click any column heading
    press More.. at he bottom of the list
    Scroll down to and select File Path
    Sort the search results by File Path (left click the column heading)

    Click image for larger version. 

Name:	srchDocImg-B.png 
Views:	4 
Size:	19.1 KB 
ID:	86022

    Is the Folder Path C:\Windows.old for your files?
    There will be files in the search results that are in Windows, Program Files, etc.
    You are only interested in finding where your files are located.
    Figuring out what folder or folders the files are in will determine what to do next.
      My ComputerSystem Spec

  2.    21 Jun 2016 #12

    Slartybart said: View Post
    Good, your files are not lost - they are on the machine

    Search again
    Change View to show details
    Right click any column heading
    press More.. at he bottom of the list
    Scroll down to and select File Path
    Sort the search results by File Path (left click the column heading)
    Click image for larger version. 

Name:	srchDocImg-B.png 
Views:	4 
Size:	19.1 KB 
ID:	86022

    Is the Folder Path C:\Windows.old for your files?
    There will be files in the search results that are in Windows, Program Files, etc.
    You are only interested in finding where your files are located.
    Figuring out what folder or folders the files are in will determine what to do next.
    Good news

    I found the location of the files.
    C:\Users\a3zyz

    Now how do I use my computer as I've used it in the past?
    With science
    I always enter through the a3zyyz account
    No account on the computer

    Why not show files like before?
      My ComputerSystem Spec

  3.    21 Jun 2016 #13

    Look
    I am now used a3zyz account
    However, the files do not show
    I tried to log off and log back more than once
    The result is not changed
    Attached Thumbnails Attached Thumbnails Screenshot (3).png  
      My ComputerSystem Spec


  4. Posts : 473
    Windows 10 Pro (Mix of Builds) / Linux Mint
       21 Jun 2016 #14

    That is NOT the same account, or your file folder would match it with the extra letters in the account name form the screenshot.
      My ComputerSystem Spec

  5.    21 Jun 2016 #15

    do you mean
    al3z?
    This is the second name
    The second name is not associated with the account name
    First name is only dependent upon Windows
      My ComputerSystem Spec


  6. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       21 Jun 2016 #16

    Navigate to C:\Users\a3zyz
    You said the files were found there, but you weren't specific.
    Are the files in the Documents, Pictures, Music, and Video folders
    you don't see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?

    Are you using a Microsoft Account or a Local Account to sign-in to Windows?
      My ComputerSystem Spec

  7.    21 Jun 2016 #17

    Slartybart said: View Post
    Navigate to C:\Users\a3zyz
    You said the files were found there, but you weren't specific.
    Are the files in the Documents, Pictures, Music, and Video folders
    you don't see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?

    Are you using a Microsoft Account or a Local Account to sign-in to Windows?
    Hi Slartybart
    Microsoft Account
      My ComputerSystem Spec

  8.    21 Jun 2016 #18

    Slartybart said: View Post
    Navigate to C:\Users\a3zyz
    You said the files were found there, but you weren't specific.
    Are the files in the Documents, Pictures, Music, and Video folders
    you don't see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?

    Are you using a Microsoft Account or a Local Account to sign-in to Windows?
    Yeah . The files are in the place where you said
    This illustrative image

    (You do not see the files when you click on the named folders in File Explorer: Quick Access or Navigation Pane link?)
    NO

    Click image for larger version. 

Name:	Screenshot (1).png 
Views:	4 
Size:	76.6 KB 
ID:	86162
      My ComputerSystem Spec


  9. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       21 Jun 2016 #19

    Thank you.

    Compare the property page of the Documents shortcut on Quick Access to the Documents folder in C:\Users\a3zyz

    Post screenshots

    Target of the shortcut
    Click image for larger version. 

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Views:	13 
Size:	6.6 KB 
ID:	86186

    Location tab of the folder
    Click image for larger version. 

Name:	docLoc.PNG 
Views:	13 
Size:	8.0 KB 
ID:	86187
      My ComputerSystem Spec

  10.    23 Jun 2016 #20

    restart your pc
      My ComputerSystem Spec


 
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