Windows 10 File Explorer Search crashing after 6/14/2016 Updates


  1. Posts : 3
    Windows 10
       #1

    Windows 10 File Explorer Search crashing after 6/14/2016 Updates


    Windows 10 Files Explorer (Search App) began crashing during most file searches after the installation
    of Update for Windows 10 Version 1511 for x64-based Systems (KB3149135) and other updates on 6/14/2016

    By crashing, I mean after selecting a folder and typing in a word/string to search, "working on it ..." pops up
    then in a few seconds, the active File Explorer Window totally disappears; the Desktop Icons disappear then slowly
    re-populate; the Taskbar items were also cleared but return about 15-20 seconds later.

    I cannot find a common factor for those that will/won't crash.

    I ran SFC /SCANNOW and there were not validation errors.

    In addition, I rebuilt the Search Index and cleared the Search history - the issue continued.

    I did not have this issue the day before the update as Windows 10 has been very stable for the last 4-6 months.

    Any thoughts? TIA

    Dennis
    Last edited by DennisCPA; 15 Jun 2016 at 16:20.
      My Computer

  2. bro67's Avatar
    Posts : 8,176
    Mac OS Catalina
       #2

    Any third party security software loaded on the machine? You can try the DISM fix. Rebuilding the search is not going to resolve this. Also roll back before that set of updates were applied. Last year it was a couple of KB's that were causing the crash behavior. This is not a wide spread issue right now, so will need to have you go step by step, working backwards. That means uninstall any third party Security software, roll back before the updates and then see if the problem goes away.
      My Computers


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Unvetted code caused by distracted-fun mode while at "work"


    Using Malwarebytes and Windows Defender for about 8 years. Did not have issue until 6/14/2016 updates.

    In my mind, MS changed some code that was not completed vetted. This happens all the time. It seems the only way this type of issue gets fixed is publically calling it out then waiting until MS fixes it. Their coding staff spends too much time in distracted-fun mode at "work" and defaults to forcing their customers to beta test their patches.

    Thanks for your time and thoughts!
      My Computer

  4. bro67's Avatar
    Posts : 8,176
    Mac OS Catalina
       #4

    Yes Microsoft has been updating code to make sure that machines are ready when Redstone rolls out.

    First rule of thumb when a problem occurs, is to uninstall any third party security software. Especially with 10, since the Anti-Malware providers cannot keep up with all of the changes that Microsoft is rolling ou to fix things.

    If the problem stays away when you install the most recent version of MBAM, then you know that it should hopefully stay that way.

    Also go in and in System, do not let Microsoft Updates make any Driver changes.
      My Computers


  5. Posts : 1
    Windows 10 Home 64-bit
       #5

    I am having similar issues with File Explorer crashing recently. A week ago or something like that, my file explorer was working perfectly fine. Then all of a sudden, my file explorer repetitively crashes. Sometimes my file explorer works after I open it a bunch of times (it finally loads in) and yeah. Also, each time it crashes, it does that thing where my desktop icons disappears then slowly re-appears along with the explorer itself crashing. File explorer also crashes when I try to upload something on the internet (as an example, a photo on a social media website such as Facebook), however it just crashes my web browser and nothing else happens (the web browser that I was using by the way is Google Chrome). But yeah, hopefully Microsoft fixes this soon. It's severely limiting the use of my computer.
      My Computer


  6. Posts : 1
    WINDOWS 10 PRO
       #6

    Easy fix


    From control panel opened File Explorer Options and on the pop-up pressed "Clear" next to Clear File Explorer history. From there the file explorer started working normal
      My Computer



  7. Posts : 8
    W10
       #7

    Anniversary Update gave me same issueo
      My Computer


  8. Posts : 1
    Windows 10
       #8

    Easiest fix, agree


    WCSHAIN said:
    From control panel opened File Explorer Options and on the pop-up pressed "Clear" next to Clear File Explorer history. From there the file explorer started working normal
    Over the past few days I was searching the web to find out a solution to this issue. I could open any file folder using the file shortcuts I had on the desktop and then navigate from there to any folder. However, clicking the File Explore icon on my task bar used to crash.
    I used the Control Panel> File Explorer > Clear option and lo behold it solved my problem! Thanks
      My Computer


 

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