Windows 10: Why am I seeing eventids 214 and 10 logged

  1.    13 Jun 2016 #1

    Why am I seeing eventids 214 and 10 logged

    I continue to receive these events (214 and 10) logged regarding store applications? I have no idea why these events are occurring - I have disabled the App store. What do I need to do to submit a '.evtx' file for further analysis?
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       13 Jun 2016 #2

    Run the following command form a Command Prompt (may need Elevated Command Prompt):

    wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"

    Zip eventlog.txt and attach here then people can look at it.
      My ComputersSystem Spec

  3.    13 Jun 2016 #3

    The events that I am curious/anxious about are logged in the Administrative Events log, not the Windows System log. The text file is attached. These events occur every time the Windows is booted. I have no idea why or what is causing the attempts to install and register the applications listed. Any help/guidance and explanation would be appreciated.
    Why am I seeing eventids 214 and 10 logged Attached Files
      My ComputerSystem Spec

  4. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       14 Jun 2016 #4

    How did you disable the Store App?

    I found this here: SOLVED: How to Disable the STORE App in Windows 10 - Up & Running Technologies Calgary

    the STORE key does not exist in Windows 10 LOCAL Group Policy, sooo you need to edit the registry manually:
    1. Click START, type REGEDIT.EXE and press ENTER Key
    2. Expand KEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsStore
    3. Right click and select NEW > REG_DWORD
    4. Name it RemoveWindowsStore
    5. Set the value to 1
    6. Reboot the PC and notice that the store is locked
    Also found this: How to Completely Remove the Windows Store - Windows 10

    If you do this the only way to get it back is to reinstall Windows 10.
      My ComputersSystem Spec

  5.    14 Jun 2016 #5

    I disabled the windows store via GPEDIT. When I checked the registry, the value for RemoveWindowsStore was set to 1. The 214/10 eventids continue to appear in the log.

    My initial reaction to the logged errors was to try to stop the errors by 'disabling' the Windows store, however that has not made any difference. It is not clear to me that removing the Windows store will make the errors go away either. I checked the links on how to disable and/or remove the store completely, but disabling it did nothing to stop the errors. So, I'm skeptical that removing the store will stop the errors either. Who or what in the system is driving the registration and installation of the apps ?
    Last edited by clk1946; 15 Jun 2016 at 16:48.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       15 Jun 2016 #6

    Are you using a local or a Microsoft account to login with?

    You could try creating a new account (local or MS, same as what you are now using) and see what happens.
      My ComputersSystem Spec

  7.    15 Jun 2016 #7

    I'm using a local account. I found a fix at the following link: . There are 3 methods listed - I used method 1 which apparently (from the command) re-registered all of the applications. I am no longer seeing eventids 214 and 10 being logged during a Windows bootup. We'll see how long this lasts - I will wait another day before declaring this a successful fix. Thanks for your help.
      My ComputerSystem Spec

  8. Ztruker's Avatar
    Posts : 6,419
    Windows 10 Pro X64 17134.191
       17 Jun 2016 #8

    Great, thanks for letting me know. I saved that for future reference.
      My ComputersSystem Spec


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