Windows 10: Problem with desktop screen Solved

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  1. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Jun 2016 #21

    Hey John,

    The tutorials are mostly the same, but there are special cases, so Brink made them separate instead of munging everything into one .. which would be really confusing (if then else sort of thing )

    The download link is the same no matter which tut you follow.

    There are really two main tuts

    Clean Install
    -- and --
    Upgrade Install

    Normally, you Upgrade first to get your digital entitlement (aka license). There are other tuts, such as the one you referenced, Clean install without having to upgrade, but that is just another way to Clean install.

    You've already upgraded to Win10, so you have a digital entitlement. The issue is, which edition you're entitled to ... it seems as though the initial install gave you an entitlement to Win10 home, for whatever reason. Your install is now Win10 Pro, but it hasn't activated yet. It might over the next day or two - there were delays back in 2015 July, mostly due to the sheer volume of activations.

    Your situation might be due to the broadband issues you've mentioned or it might be due to MS servers being confused. Hard to tell form this side of your monitor.

    You don't have to through the reinstall again!

    Once everything is straightened out (Win10 Pro is activated), you can Clean install Win10 any time without having to enter a key, as a matter of fact ... you should NOT enter a key during a Clean re-install once Win10 Pro is activated.

    You're nearly there and either the install will eventually activate or you'll have to call MS to activate it.

    Bill
    .
      My ComputerSystem Spec


  2. Posts : 680
    7 and 10 on various machines
    Thread Starter
       15 Jun 2016 #22

    Ok Bill I did do a bare bones 7 Pro install but with broadband problems and such things as updates for it not downloading properly - I am not sure whether the upgrade when I got round to trying it actually went through as the link that popped up only got to 99% and then stopped.

    I eventually installed straight onto a drive I cleaned with the disk I burnt that morning which gave me Home version. It was only after I entered that generic key it changed to Pro. Anyway I shall find out tomorrow morning when I try to activate it with the 7 key if that doesn't work then I shall have to do another 7 Pro install and upgrade first problem is our broadband keeps dropping out as the national provider who we are with right now is in all sorts of a mess. I could try my prepaid modem but it is very expensive downloading that amount of data.

    Anyway I shall get back tomorrow.
      My ComputerSystem Spec


  3. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Jun 2016 #23

    ICIT2LOL said: View Post
    Anyway I shall find out tomorrow morning when I try to activate it with the 7 key if that doesn't work then I shall have to do another 7 Pro install and upgrade first
    No, that's what I'm trying to tell you - you don't have to keep doing the Win7 re-install. I seem to have confused you with my explanation of the normal process.
    You've already done the normal process 20 times

    The system is Win10 Pro - right?
    It is not activated - right?
    All you have to do is activate Win10 - right?

    To verify the current status
    See what Showkey, winver, (Command Prompt (Admin)) slmgr /dlv, and slmgr /dli tell you.

    So you have two choices,
    try to activate over the flaky broadband
    call MS and explain that you upgraded Win7 Pro to Win10 (expecting Win10 Pro). Wehn the upgrade finished, Win10 was the Home edition. You had to upgrade Win10 Home to Win10 Pro using the default Win10 Pro key (per MS webpage instructions)
    They'll ask you a few questions and should oblige you. I've never had any issue calling MS to resolve Windows activation issues.

    Make it easy on yourself and save some hair.
    Call MS to activate - it's even a toll-free number, If I had it, I would have posted it
      My ComputerSystem Spec


  4. Posts : 680
    7 and 10 on various machines
    Thread Starter
       15 Jun 2016 #24

    Hello Bill I have just activated the 10 Pro with my 7 Pro key seems the servers were not so clogged this morning, and the bare bones 7 Pro install I sorta upgraded to must have been accepted.

    I just typed in where it says change product key and instead of getting a no go or the clogged message it just went straight to the screen in the pic/s

    Showkey shows up the generic key and then some key I have never seen before and it is different to the key for
    7 Pro.

    Thankfully the broadband is working in some semblance of normality this morning too
    Attached Thumbnails Attached Thumbnails KEY.PNG   KEY 2.PNG  
    Last edited by derekimo; 15 Jun 2016 at 23:00.
      My ComputerSystem Spec

  5.    15 Jun 2016 #25

    ICIT2LOL said: View Post
    Click image for larger version. 

Name:	KEY 2.PNG 
Views:	1 
Size:	31.4 KB 
ID:	85297
    The bottom key, labelled OEM key, is the product key that is stored in your computer's bios. That is why a Windows 10 clean install would install Windows 10 Home instead of Pro. Windows setup was seeing that product key and using it to install and activate Windows 10 Home.

    The middle product key is the generic product key that upgrades to Windows 10 Home get:
    YTMG3-N6DKC-DKB77-7M9GH-8HVX7

    You got that product key because the inital Windows 10 install was reading the Windows 8 product key in bios, and using that to install Windows 10 Home and activate it as an upgrade from Windows 8.1.

    The top product key, installed key, is the generic Windows 10 Pro product key that everyone gets from an upgrade. When you entered you Windows 7 Pro product key, Windows 10 used that to upgrade to Pro and activate as an upgrade from Windows 7 Pro.

    BTW, you really should not have posted the screenshot with the bottom key in plain sight as it is unique to your computer, but still can be stolen and used to pirate other Windows installations.
      My ComputerSystem Spec

  6.    15 Jun 2016 #26

    NavyLCDR said: View Post
    BTW, you really should not have posted the screenshot with the bottom key in plain sight as it is unique to your computer, but still can be stolen and used to pirate other Windows installations.
    Fixed that.
      My ComputerSystem Spec


  7. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Jun 2016 #27

    ICIT2LOL said: View Post
    Hello Bill I have just activated the 10 Pro with my 7 Pro key seems the servers were not so clogged this morning, and the bare bones 7 Pro install I sorta upgraded to must have been accepted.
    Good to hear John.
    Let Win10 update and then it's time to make an image
      My ComputerSystem Spec


  8. Posts : 680
    7 and 10 on various machines
    Thread Starter
       16 Jun 2016 #28

    Yep sorry about that key I hadn't noticed to be honest the key I obscured was the key I thought I should blot out and the machine was originally an 8 machine downgraded to 7 Pro which is why I suppose the other key stuff related to an 8 install??

    I will be a bit more vigilant in future.
      My ComputerSystem Spec


 
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