Windows 10: "We can't open this file" on JPG photos Windows 10

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  1. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Jun 2016 #11

    See if XnView opens the file. It opens just about any image file.
    If you post one of the images that won't open, that might help figure out what's going on.
    Last edited by Slartybart; 15 Jun 2016 at 18:57. Reason: add xnView
      My ComputerSystem Spec

  2.    23 Jul 2017 #12

    Ztruker said: View Post
    Try changing the default app for .jpg to Windows Photo Viewer.

    You can right click on a .jpg and select Open with then select Chose another app .... Find and select Windows Photo Viewer.

    Or, open Control Panel then Default Programs. Click on Set your default programs. Scroll down to Windows Photo Viewer, select it then click on Set this program as Default.

    Or open Control Panel, click on Associate a file type or protocol with a program. Scroll down to .jpg. Select it then click on Change program.... Scroll down and select Windows Photo Viewer.

    If any of them work, you can then try changing it back to Photos if you want.
    Hi, I wanted to first express my appreciation for your detailed explanation, and thanks to that I was able to locate the application files. Unfortunately, I was unable to select Windows Photo Viewer as my default app. I tried both ways you suggested, the first being halted by the fact that Windows Photo Viewer was not an available application (I even searched on the Windows Store, to no avail). The second method I was able to find it's associated folders, but when I opened it the only application available was my wireless printer's control panel. I'm not sure if I'm doing something wrong, as I can still open my previously saved pictures, but I am unable to open any files I attempt to save via scan. Is there any other methods you can suggest?
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       23 Jul 2017 #13

    Did you try the tutorial linked in Slartybart's post right after mine?

    "We can't open this file" on JPG photos Windows 10
      My ComputersSystem Spec

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