I'm new here so hello everyone!
The option to import videos from my Samsung S5 Neo has gone so I can't upload them. This used to automatically upload them on Windows 8.
My storage is now full on my phone so I need to upload the videos.
Please help.
Hi there
Try plugging FULL USB3 cable (the one with the two bits and the device end) to USB3 port on the computer and then on the device check USB mode -- choose MTP mode in the USB transfer mode as it tends to usually always work whatever the files on the other device.
I'm currently using a Samsung S5 phone with internal sdhc micro card --no prob - both internal phone storage and card work fine in W10.
Will also work via std USB2 connection and cable -- but USB3 is far faster !!!!.
Didn't need any extra device drivers --it just worked .
Cheers
jimbo
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