preload.js dialog box keeps popping up

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  1. Posts : 5
    windows 7
       #11

    just jumping in as i had the same issue.. uTorrent was not the culprit in my case.. it was Chrome!!
    devynbf said:
    Hey there, i'm not sure if you fixed this yet but i seemed to have found the issue.

    After opening the Task Manager, I was able to see the .exe that was trying to open so i right-clicked to open file destination. Lo and behold it opened up in my uTorrent folder and it almost looked like some kind of update or something. Rather than installing, I simply *tried to delete it.

    It then said that the file was open in "WebHelper" so I again opened the Task Manager and closed that.
    Then it let me delete the file it kept trying to install or toy with or whatever.

    Hope this helped.
      My Computer


  2. Posts : 2
    Mac OSX
       #12

    Hi, I work for imonomy and we are looking into this issue. It would really help us develop a fix for this if someone could either send us the preload.js file you are being prompted to download or tell me which site you were on when this prompt came up? This discussion came up elsewhere and one of the fixes was pretty much as described here along with changing your BitTorrent client. Take a look here: Pop-up titled keeps running. Screenshots included. : windows
      My Computer


  3. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #13

    sydoz said:
    but i mentioned it was thse same issue for me?? and why be rude about it??
    I am not being rude on you. In this thread my concern is only the thread starter. I posted for him. And I will wait for his reply only. If my post does not work for him, I will suggest him for the next possible steps.

    If you have any issue, same or different, start your own thread. Dont jump in the other ones threads with a notion that some other instruction does not work for you. You will get proper advise in your thread. Two issues may look same; but there may be huge differences based on the hardware/software environment of the different computers.

    For windows 7 users, this is the proper place to get help: Windows 7 Help Forums

    Anyway, it may be a standalone malware/adware or it may be some sort of malware/adware integrated with the browser. So malware cleaner and adware cleaners are also the "must to follow" steps.

    If it is a standalone one, cleaning startup will stop it. But it is a browser integrated thing; then it will need additional steps.
      My Computer


  4. Posts : 5
    windows 7
       #14

    Right then, thanks
    bye
    Arc said:
    I am not being rude on you. In this thread my concern is only the thread starter. I posted for him. And I will wait for his reply only. If my post does not work for him, I will suggest him for the next possible steps.

    If you have any issue, same or different, start your own thread. Dont jump in the other ones threads with a notion that some other instruction does not work for you. You will get proper advise in your thread. Two issues may look same; but there may be huge differences based on the hardware/software environment of the different computers.

    For windows 7 users, this is the proper place to get help: Windows 7 Help Forums

    Anyway, it may be a standalone malware/adware or it may be some sort of malware/adware integrated with the browser. So malware cleaner and adware cleaners are also the "must to follow" steps.

    If it is a standalone one, cleaning startup will stop it. But it is a browser integrated thing; then it will need additional steps.
      My Computer


  5. Posts : 2
    Mac OSX
       #15

    uTorrent or Chrome?


    sydoz said:
    just jumping in as i had the same issue.. uTorrent was not the culprit in my case.. it was Chrome!!
    That is interesting. The solutions I've seen in other discussion fora suggest that removing uTorrent and running a malware sweep of your system clears out the scripts responsible. Just regarding uTorrent, are you using an ad-supported version of uTorrent or the paid, ad-free version?

    If it was Chrome, were you browsing particular web pages when the script prompting you to download preload.js came up? We're trying to identify the source of the issue and that information would really help.
      My Computer


  6. Posts : 1
    Win 10
       #16

    DevonSBM said:
    Thanks a lot! This was the perfect fix for me as well. I was wondering why I kept getting the tag.imonomy download script all of a sudden. It got worse last night, when an automated message kept playing on my computer. Something to the effect of my computer being infected, a female voice, and me needing to download software to remove whatever malware was on it. It was an annoying message that kept repeating itself over and over. Had to mute my desktop and came online to see what the issue was. Turns out, I was running uTorrent in the background, so I am going to assume that was the curlprit. Thanks again!
    I had exactly the same problem. The Female Voice incident really threw me as I'm especially vigilant for vectors for ransomware. Imonomy is an ad image service that is apparently used by uTorrent. I never saw it until I upped my subscription to Malwarebytes, and now it would seem it's not just installing automatically, but prompting me. It appears to be harmless enough, but still...
      My Computer


  7. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #17

    kiltgeek said:
    I had exactly the same problem. The Female Voice incident really threw me as I'm especially vigilant for vectors for ransomware. Imonomy is an ad image service that is apparently used by uTorrent. I never saw it until I upped my subscription to Malwarebytes, and now it would seem it's not just installing automatically, but prompting me. It appears to be harmless enough, but still...
    You can disable the ads in uTorrent.
      My Computer


 

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