Unable view personal videos windows 10

Kenno18 · 07 Jun 2016

Hi
In Windows 7,I had some personal videos saved in my documents.I upgraded to Windows 10. The videos are still in My Documents ,but unable to view them. Any help would be appreciated,on how to get to view them again.
NOTE:... I'm not a young gun computer savy person ( thankyou)

Ztruker · 07 Jun 2016

What is the file extension of the video files? .mpeg, .mp4, .avi, ??????

John035 · 07 Jun 2016

I had that issue. I also had to delete and reinstall my sound drivers.

gijoetech1 · 07 Jun 2016

do you mean windows 7 or 8.1?
o its ok i see now its 7 i saw 7.1 my eyes are going too lol

bro67 · 07 Jun 2016

Try using VLC.

Kenno18 · 08 Jun 2016

Ztruker said:

What is the file extension of the video files? .mpeg, .mp4, .avi, ??????

Hi Ztruker,
I'm unsure of extension,
Videos and photo's (photo's are viewable),were taken on an i phone 4 and emailed to me,the photos are JPEG.
From my windows live email inbox, I save them in My Documents, and changed their name to say # 1 video...#2 video etc etc. I have since checked them all ( 50 odd vids ) and some are actually working.. kind regards

bro67 · 08 Jun 2016

It is possible that they got corrupted somehow.

Rocky · 08 Jun 2016

I agree with bro67, install the great video software VLC, it will allow you to watch any videos that you have stored.

VideoLAN - Download official VLC media player for Windows

Ztruker · 08 Jun 2016

Kenno18 said:

Hi Ztruker,
I'm unsure of extension,
Videos and photo's (photo's are viewable),were taken on an i phone 4 and emailed to me,the photos are JPEG.
From my windows live email inbox, I save them in My Documents, and changed their name to say # 1 video...#2 video etc etc. I have since checked them all ( 50 odd vids ) and some are actually working.. kind regards

To see what the file extensions are, open Control Panel then click on File Explorer Options.
Click on the View tab.
Set like so:

Unable view personal videos windows 10-fileexploreroptions.jpg

Now when you look at any file you will see the full path, filename.ext. The .ext is what I'm interested in for the ones that don't work.

Kenno18 · 09 Jun 2016

Hi Ztruker,
I found Explorer File Extension window and now have set as per your diagram..
a) Show hidden files and folders
b) unticked the next 3 boxes
c) apply /ok

Videos still not opening ( running,but can't see )

C:\Users\Ken\Desktop\Documents\ 2\MOVIE 96.eml ..........This a movie that DOES WORK