1.    07 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 2
    Windows 10

    Cannot move or pin items to start menu. (Windows 10)


    I have had windows 10 for over a year now, and I have recently discovered I am unable to move around any tiles or pin new ones.
    I have tried "TileCreator" from the windows store, and that also doesn't work.
    I cannot even unpin current tiles.
    Here is an image below of what happens when I try to add a new tile:
    Click image for larger version. 

Name:	Ugh.PNG 
Views:	2 
Size:	346.8 KB 
ID:	83860 I appreciate any help I can get on this
    Last edited by TheBigFootsDad; 07 Jun 2016 at 11:51.
      My ComputerSystem Spec
  2.    07 Jun 2016 #2
    Join Date : Nov 2015
    Posts : 4,851
    windows 10 Home threshold2

    2 suggestions :

    1.Run a system file check to look for corrupt files. It will try to repair if any found.
    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.



    2. If system file check does not fix the problem, dp a Repair InstallRepair Install will allow you to keep you files, settings and apps.
    No product key is required.
    Activation is automatic.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec
  3.    07 Jun 2016 #3
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    Can you resize the Start menu and see if this automatically moves some of the tiles around. Click the right hand edge and drag it all the way to the left for example.
      My ComputersSystem Spec
  4.    07 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by davidhk View Post
    2 suggestions :

    1.Run a system file check to look for corrupt files. It will try to repair if any found.
    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.



    2. If system file check does not fix the problem, dp a Repair InstallRepair Install will allow you to keep you files, settings and apps.
    No product key is required.
    Activation is automatic.
    Repair Install Windows 10 with an In-place Upgrade


    I did all of the above, but at the very end of the
    dism /online /cleanup-image /restorehealth
    process it gave me this: Click image for larger version. 

Name:	What is this.PNG 
Views:	3 
Size:	44.2 KB 
ID:	83897
    I'd rather not do an OS restore, and I looked at the website linked in the image, but it provided no help to me.
      My ComputerSystem Spec
  5.    07 Jun 2016 #5
    Join Date : Nov 2015
    Posts : 4,851
    windows 10 Home threshold2

    RE# : Source files could not be found.

    Use the Tech Bench link to download your version of Windows 10 ISO file.
    http://www.microsoft.com/en-us/softw...load/techbench
    Make sure you pick the same Windows 10 Edition, Language and Bit-version as your computer is now running.

    Once you have the iso downloaded, right click at the ISO > click Mount >leave it there.
    Now open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    ***Note : H is the drive where the iso is mounted. Change it if your driver letter is different.***

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Customization Add or Remove Items for All Apps in Start menu in Windows 10
How to Add or Remove Items in All apps in Windows 10 Start menu All apps in the Start menu displays an alphabetical list of shortcuts to all installed Windows apps and desktop apps on your Windows 10 PC. Some of these shortcuts are grouped into...
Tutorials
Windows tiles in start menu move after program update
Hi there. If I instal a newer version of a program the tiles for the program in the start menu move right down to the bottom and leave a gap. I have all key programs organised in the start menu in categories so they are quick to get to. Is there...
General Support
Unable to drag items / move items from desktop
Not sure what ive done wrong but i believe i renamed my email adress account linked to my windows 10 login (which in turn has renamed the user folder name) now whenever i try to move a file or folder from example (Download folder) to my desktop i...
User Accounts and Family Safety
Items some missing from Windows 10 start menu.
Suddenly the "Settings" and "File Explorer" options are missing from the start menu of my Windows 10x64 Pro installation. Any idea how to get them back? I tried going back to a restore point when I knew they were there they still didn't come back.
General Support
Solved Can't pin some items in Start Menu to Start Screen?
Any of the items under games in this screen shot will not pin to my Start Screen? They will pin to my taskbar though. It's windows 10 Enterprise if that matters. I can right click and select Pin to Start, but nothing happens. Right click again and...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:00.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums