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  1.    05 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 16
    Windows 10

    Help with black screen and date?


    Hi,


    I am a newbie here and looking for some help. Last night I was hit with some spamware/adware etc.... (My Kaspersky was switched off) With Malwarebytes and Kaspersky all finally up and running but it has left me with some residual problems.

    1. When I switch my computer on and log in I get a black screen and the only way I can get access (found this on search on my tablet last night) - is to open task manager and enter explorer.exe and then my full profile with desktop icons opens up...

    2. The date on my computer is incorrect (I don't know if this connected to the above. It is basically an hour forward - although the time zone is set correctly as London etc.

    Can anyone advise how I can 1) get the start up to work correctly and 2) get the time date set correctly

    ps... and I get adsforeverybody popping up from time to tim.. (that's new)

    Many thanks
      My ComputerSystem Spec
  2.    05 Jun 2016 #2
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    RE : adsforeverybody popping up

    Have a look at this answer given by member simrick starting at post #10............
    Adsforeverybody Pop up
      My ComputerSystem Spec
  3.    05 Jun 2016 #3
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    Re : Can anyone advise how I can 1) get the start up to work correctly and 2) get the time date set correctly

    Run a system restore.
    Pick a date that is about a few days ago when you did NOT have these problems as your restore point.
    System Restore Windows 10
      My ComputerSystem Spec
  4.    05 Jun 2016 #4
    Join Date : Jun 2016
    Posts : 16
    Windows 10
    Thread Starter

    Thanks for above.. I think the adware has now gone.. system restore was a port of call BUT having only recently installed Windows 10 I didn't realise that you have to set up restore points for it to work... thinking it was automatic.... therefore no restore points to restore to....
      My ComputerSystem Spec
  5.    05 Jun 2016 #5
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    Quote Originally Posted by Neil23 View Post
    Thanks for above.. I think the adware has now gone.. system restore was a port of call BUT having only recently installed Windows 10 I didn't realise that you have to set up restore points for it to work... thinking it was automatic.... therefore no restore points to restore to....
    No guarantees.......................
    Run a Repair Install.
    It allows you to keep your files, settings and apps.
    No product required.
    Activation is automatic.
    Repair Install Windows 10 with an In-place Upgrade

    Note : some find the tutorial a bit complex/intimidating. If so, post back. I have a more simplified method.
      My ComputerSystem Spec
  6.    05 Jun 2016 #6
    Join Date : Jun 2016
    Posts : 16
    Windows 10
    Thread Starter

    Thanks David - does that leave desktop shortcuts etc? when it says it 'resets everything' is this only referring to Windows 10?
      My ComputerSystem Spec
  7.    05 Jun 2016 #7
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    Quote Originally Posted by Neil23 View Post
    Thanks David - does that leave desktop shortcuts etc? when it says it 'resets everything' is this only referring to Windows 10?
    Repair install will not touch your desktop shortcuts, or anything that is on the desktop.
    It is just repairing your system.

    Use Step #4 : To do a repair install of Windows 10 with an ISO file
      My ComputerSystem Spec
  8.    05 Jun 2016 #8
    Join Date : Jun 2016
    Posts : 16
    Windows 10
    Thread Starter

    ps this looks like a 'bit of a pain' as I will then need to download and reinstall a list of programs....
      My ComputerSystem Spec
  9.    05 Jun 2016 #9
    Join Date : Jun 2016
    Posts : 16
    Windows 10
    Thread Starter

    Lunch calls and then on to it again..
      My ComputerSystem Spec
  10.    05 Jun 2016 #10
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    Quote Originally Posted by Neil23 View Post
    ps this looks like a 'bit of a pain' as I will then need to download and reinstall a list of programs....
    Please read my post #5 again....................................

    Run a Repair Install.
    It allows you to keep your files, settings and apps.
    No product required.
    Activation is automatic.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec

 
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