Windows 10: applicatio error on event vier running Logitech Quickcam 9000 pro


  1. Posts : 2
    Win 10 insider - Win10 pro - Win 7 pro
       05 Jun 2016 #1

    applicatio error on event vier running Logitech Quickcam 9000 pro


    Good morning to all,
    After the installation of two last builds of Win 10 Insider preview, the application soft Logitech does not works and give me on the event viewer section applicatio an error on the Launcher main. exe and stops to load.
    This webcam attually works fine in Win 10 Pro and in Win 7 pro.
    It works in Win 10 Insider only if i use the generic driver called " Dispositivo video USB", but in this case all the controls of webcam are unusable.
    Can some member of this formu helps me?
    Ciao and thanks you to all.


    sandrocard
    ---------------------------error in App event viewer----------------
    Task>100</Task> <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-05T08:10:05.135560900Z" />

    <EventRecordID>3300</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Win10-sandro</Computer>

    <Security />

    </System>
    - <EventData>
    <Data>Launcher_Main.exe</Data>

    <Data>13.51.815.0</Data>

    <Data>50518d28</Data>

    <Data>videoC.dll</Data>

    <Data>13.51.815.0</Data>

    <Data>50518bfc</Data>

    <Data>c0000005</Data>

    <Data>001b98ca</Data>

    <Data>694</Data>

    <Data>01d1bf01a588ac32</Data>

    <Data>C:\Program Files (x86)\Logitech\LWS\Webcam Software\Launcher_Main.exe</Data>

    <Data>C:\Program Files (x86)\Common Files\logishrd\LWSPlugins\LWS\Applets\PicturesAndVideos\videoC.dll</Data>

    <Data>9b047a77-c515-4dda-afc0-9156af5a567b</Data>
    Attached Thumbnails Attached Thumbnails logitech error.JPG  
      My ComputerSystem Spec

  2. bro67's Avatar
    Posts : 4,922
    Mac OS High Sierra 10.13.5
       05 Jun 2016 #2

    Because you are running an Insider Build, which is considered an Alpha. You are going to experience issues.

    Send the info to Microsoft's Insider team, so that they can determine if it is their issue or Logitech's.

    I can tell you first hand that Logitech loves to wipe their handa of thier problems.
      My ComputerSystem Spec


  3. Posts : 2
    Win 10 insider - Win10 pro - Win 7 pro
    Thread Starter
       05 Jun 2016 #3

    bro67 said: View Post
    Because you are running an Insider Build, which is considered an Alpha. You are going to experience issues.

    Send the info to Microsoft's Insider team, so that they can determine if it is their issue or Logitech's.

    I can tell you first hand that Logitech loves to wipe their handa of thier problems.
    Ok bro67, thanks for your advice, my be you are right because my Win 10 Insider it this not the best way to complain a problem just because is un Alpha operative system and during the varius builds can appens all things.
    I will follow your advice asking directly to forum of Insiders.
    Thanks for help and excuse my english.
    sandrocard
      My ComputerSystem Spec


 

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