1.    03 Jun 2016 #1
    Join Date : Nov 2015
    Posts : 34
    Windows 10 32 bit

    Computer does not turn off after shutting down

    Dell Optiplex 780, had Windows 7 64-bit, upgraded to Windows 10 via the free upgrade. Now every time I tell Windows 10 to shut down, it does the shut down sequence but the computer itself remains on. The power light is on and the computer itself is running. The Only way to completely shut it off is to hold the power button to completely power it off. This was not a problem with Windows 7. Any ideas on what is wrong or a fix?
      My ComputerSystem Spec
  2.    03 Jun 2016 #2
    Join Date : Nov 2015
    Posts : 2,962
    64bit Win 10 Pro ver 1709 Build 16299.125

    It is likely that your system is doing a hybrid shutdown and it fails. You can try a full shutdown by holding down the shift key when you click on Shutdown or to permanently remove the hybrid shutdown you can turn off Fast Start-up in the power options:

    Click image for larger version. 

Name:	2016-06-03 (3).png 
Views:	0 
Size:	41.3 KB 
ID:	83092
      My ComputersSystem Spec
  3.    03 Jun 2016 #3
    Join Date : Mar 2015
    Posts : 1,174
    Windows 10 Pro x64

    If disabling Fast Start-Up doesn't solve the issue, try updating your Intel Management Engine drivers, or changing the option in Device Manager for Intel Management Engine below:

    Click image for larger version. 

Name:	ime_disable.jpg 
Views:	16 
Size:	32.5 KB 
ID:	83123
      My ComputerSystem Spec


Similar Threads
Thread Forum
Solved Computer Shutting Off at Windows Logo
I have a Sabertooth 990FX motherboard. This isn't the first time I've installed Windows 10 on this computer (I was having issues with a corrupted operating system before, so I've reinstalled Windows several times). Basically, I managed to get...
General Support
Solved Bugcheck 9F Computer Shutting Down Instead of Standby, ndis.sys
Long time reader, first post. Recently, Ive noticed my computer shutting down instead of going into standby. This seems to have started a few weeks ago, but I cannot pinpoint the root cause. The bugcheck report lists the error as: BugCheck...
BSOD Crashes and Debugging
Computer won't turn on/shutting off randomly
So ever since I updated operating system to Windows 10, my HP Pavilion computer has been shutting down with no warning. And now my computer won't even turn on. My desktop does not overheat, the CPU and the Memory does not go over 50%, have not...
General Support
Laptop doesn't turn itself off after shutting down
I recently upgraded to windows 10 and when I try to shut down the OS safely shuts down but the laptop stays on meaning I have to turn it off manually (hold the power button). I have tried turning off hybrid shutdown but this hasn't helped. How do I...
Performance & Maintenance
Solved Shutdown not shutting down the computer. Build 10166
Shutdown not shutting down the computer. No matter which shutdown I use. The two things I did before this issue is turn on Cortana and Show Search/Cortana icon instead of the search box. What the shutdown does is put it in sleep mode (No, ...
Windows Insider
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:41.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums