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  1.    01 Jun 2016 #1
    Join Date : Jun 2016
    Posts : 5
    Win 10

    Can't scroll in start menu windows 10


    Hey all.

    I updated my windows to 10 and all is good besides the scrolling.

    I cannot scroll in the start menu or some other menus in windows. (File explorer works and of curse that in chrome everything works.)

    It's just the start menu and basically all the menus in the new windows 10.

    The funny thing is that's it shows me the little mark that's get showed when you actually do scroll, but nothing happens.

    I'm using Samsung 9 series, with Syntaptics drivers which are installed.

    Any suggestions??

    Thanks!


      My ComputerSystem Spec
  2.    01 Jun 2016 #2
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,155
    Windows 10 IoT

    I'm guessing its your touch pads two finger scroll that's not working? Are any gestures working like pinch to zoom etc?
      My ComputerSystem Spec
  3.    01 Jun 2016 #3
    Join Date : Jun 2016
    Posts : 5
    Win 10
    Thread Starter

    Quote Originally Posted by alphanumeric View Post
    I'm guessing its your touch pads two finger scroll that's not working? Are any gestures working like pinch to zoom etc?
    Thanks, but that is not the case here.
    If i had the two finger scroll turned off it wouldn't have worked on many other programs like it does now.
    And the gestures themselves work, i can use 4 finger gestures and all of those... the touch-pad is working properly, its just the windows itself is not responding to the scrolling is some windows. (All are windows windows, like the start menu or settings or at the store..
      My ComputerSystem Spec
  4.    01 Jun 2016 #4
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,155
    Windows 10 IoT

    Ok, I have no idea what's up then?
      My ComputerSystem Spec
  5.    01 Jun 2016 #5
    Join Date : Jun 2016
    Posts : 5
    Win 10
    Thread Starter

    Thanks anyways :\
    Any one else?
      My ComputerSystem Spec
  6.    02 Jun 2016 #6
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,155
    Windows 10 IoT

    The only thing I notice, is on the Start Screen with the Start Menu part open. If my cursor is over to the right, on the main screen, scroll doesn't work. If I move it over to the left, into the Start Menu window part, it works.
      My ComputerSystem Spec
  7.    02 Jun 2016 #7
    Join Date : Jun 2016
    Posts : 5
    Win 10
    Thread Starter

    This will be the best way to explain it all...

    Upload and Share Videos - Sendvid
      My ComputerSystem Spec
  8.    02 Jun 2016 #8
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,155
    Windows 10 IoT

    I think your looking at running the system file checker, https://www.tenforums.com/tutorials/2...dows-10-a.html or doing a refresh, Refresh Windows 10.
    or worst case scenario, a clean install.
      My ComputerSystem Spec
  9.    02 Jun 2016 #9
    Join Date : Jul 2014
    UK
    Posts : 18,302
    Windows 10

    Unfortunately cant help with the main issue as i have had the same since Win 10 came out
    The only way i managed it (mine is a Dell but same make of touchpad) was too enable the side scrolling here, which works for both the new style and original style apps

    Click image for larger version. 

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      My ComputerSystem Spec
  10.    02 Jun 2016 #10
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,155
    Windows 10 IoT

    My touch pad doesn't have a dedicated scroll area. There is no scroll without installing the ASUS gesture utility. Just a FYI post. I'll have to go turn it on and double check that scroll works everywhere. If it didn't I think I would have noticed by now though?
      My ComputerSystem Spec

 
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