Page 1 of 12 12311 ... LastLast
  1.    30 May 2016 #1
    Join Date : May 2016
    Posts : 55
    10

    Malware or drive failure? Machine is crippled


    Hello,
    My gaming rig has recently been brought to it's knees. Windows 10 is able to boot up (a bit slowly), but afterwards, I am not able to do anything. I've seen everything stop by hovering over the icons in my taskbar (the hovering animations froze), the animation over the start menu remain while nothing happening...etc.

    I am able to move the mouse and the keyboard responds. Loading what icons I have on my desktop takes a few minutes.

    I am not sure if this is a result of malware of a driver failure - but I am pretty sure it is the hard drive, as I put it in a second machine and saw the same slow results.

    I have tried accessing the troubleshooting methods that will pop up on the boot screen. I let it attempt to restore an older point for about 24 hours, and I let it attempt to reinstall windows while keeping my files for about 17 hours.
    Through this same menu I accessed safe mode and it everything stopped responding very shortly there as well.

    I recall doing 2 things before this started happening - I updated Nvidia drivers which did give me an error at first (don't remember what), and I also noticed that Malware Bytes wasn't turning on with Windows and I tried out the "self-protection" thing. I'm wondering if perhaps all my resources are being used up with the 2 fighting it out (the possible malware and malware bytes)... but I'm not sure if that would be expected to slow down everything else I described, like reinstalling Windows.

    Any tips?
      My ComputerSystem Spec
  2.    30 May 2016 #2
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by adamgm View Post
    Hello,
    My gaming rig has recently been brought to it's knees. Windows 10 is able to boot up (a bit slowly), but afterwards, I am not able to do anything. I've seen everything stop by hovering over the icons in my taskbar (the hovering animations froze), the animation over the start menu remain while nothing happening...etc.

    I am able to move the mouse and the keyboard responds. Loading what icons I have on my desktop takes a few minutes.

    I am not sure if this is a result of malware of a driver failure - but I am pretty sure it is the hard drive, as I put it in a second machine and saw the same slow results.

    I have tried accessing the troubleshooting methods that will pop up on the boot screen. I let it attempt to restore an older point for about 24 hours, and I let it attempt to reinstall windows while keeping my files for about 17 hours.
    Through this same menu I accessed safe mode and it everything stopped responding very shortly there as well.

    I recall doing 2 things before this started happening - I updated Nvidia drivers which did give me an error at first (don't remember what), and I also noticed that Malware Bytes wasn't turning on with Windows and I tried out the "self-protection" thing. I'm wondering if perhaps all my resources are being used up with the 2 fighting it out (the possible malware and malware bytes)... but I'm not sure if that would be expected to slow down everything else I described, like reinstalling Windows.

    Any tips?

    Hi adamgm and welcome to Tenforums.
    You can see if it is indeed an infection by booting to Kyhi's rescue media, and running MBAM on your HDD that way, while it's not active (use the mirror to download). You can also run chkdsk while in that environment to see if your drive is failing. Please make sure you set MBAM to scan for rootkits (that's not checked by default), treat PUPs and PUMs as malware, and do the custom scan to get the entire drive. While you're at it, back up your data, if you need to.

    Let us know how it goes.
    Last edited by simrick; 30 May 2016 at 21:57.
      My ComputerSystem Spec
  3.    30 May 2016 #3
    Join Date : May 2016
    Posts : 55
    10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi adamgm and welcome to Tenforums.
    You can see if it is indeed an infection by booting to Kyhi's rescue media, and running MBAM on your HDD that way, while it's not active (use the mirror to download). You can also run chkdsk while in that environment to see if your drive is failing. Please make sure you set MBAM to scan for rootkits (that's not check by default), treat PUPs and PUMs as malware,and do the custom scan to get the entire drive. While you're at it, back up your data, if you need to.

    Let us know how it goes.
    Thanks for the response!
    An iso on a usb is just copied to it?
      My ComputerSystem Spec
  4.    30 May 2016 #4
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by adamgm View Post
    Thanks for the response!
    An iso on a usb is just copied to it?
    Yes, right-click the ISO and select MOUNT, then copy all the files to your USB.

    EDIT: Please make sure you update the virus definitions in MBAM before you run it.
      My ComputerSystem Spec
  5.    30 May 2016 #5
    Join Date : May 2016
    Posts : 55
    10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Yes, right-click the ISO and select MOUNT, then copy all the files to your USB.

    EDIT: Please make sure you update the virus definitions in MBAM before you run it.
    I will give this a shot tomorrow and will post back.
      My ComputerSystem Spec
  6.    30 May 2016 #6
    Join Date : Nov 2015
    Posts : 14
    Windows 10 X64

    Hey this could also be a problem with a runaway process, did you check the task manager to see if your disk, cpu or memory performance is pegged at a high percent? It also could be a problem with hardware like the hard drive if you find the machine is freezing, locking up or rebooting.
      My ComputerSystem Spec
  7.    30 May 2016 #7
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by adamgm View Post
    I will give this a shot tomorrow and will post back.
    Sounds like a plan.
      My ComputerSystem Spec
  8.    31 May 2016 #8
    Join Date : May 2016
    Posts : 55
    10
    Thread Starter

    Quote Originally Posted by trinsic View Post
    Hey this could also be a problem with a runaway process, did you check the task manager to see if your disk, cpu or memory performance is pegged at a high percent? It also could be a problem with hardware like the hard drive if you find the machine is freezing, locking up or rebooting.
    I wasn't even able to open the task manager unfortunately - so I have no idea. I considered this and tried to check...

    Quote Originally Posted by simrick View Post
    Sounds like a plan.
    So, I'm in using the rescue media and ran chkdsk, looks like it found problems:

    EDIT: that's embarrassing, I forgot to change to my actual hard drive.
    Secondary drive that doesn't have windows on it was fine. Currently running it on my main drive, the only suspicious thing (maybe) is that it now re-named it to F instead of E.
      My ComputerSystem Spec
  9.    31 May 2016 #9
    Join Date : Apr 2015
    Posts : 12,999
    W10Prox64

    Quote Originally Posted by adamgm View Post
    ...So, I'm in using the rescue media and ran chkdsk, looks like it found problems:

    EDIT: that's embarrassing, I forgot to change to my actual hard drive.
    Secondary drive that doesn't have windows on it was fine. Currently running it on my main drive, the only suspicious thing (maybe) is that it now re-named it to F instead of E.
    Yeah, typical when you boot to the WinPESE environment. Will be good to know if it checks out okay or not. Did you run MBAM yet, or no?
      My ComputerSystem Spec
  10.    31 May 2016 #10
    Join Date : May 2016
    Posts : 55
    10
    Thread Starter

    Quote Originally Posted by trinsic View Post
    Hey this could also be a problem with a runaway process, did you check the task manager to see if your disk, cpu or memory performance is pegged at a high percent? It also could be a problem with hardware like the hard drive if you find the machine is freezing, locking up or rebooting.
    Quote Originally Posted by simrick View Post
    Yeah, typical when you boot to the WinPESE environment. Will be good to know if it checks out okay or not. Did you run MBAM yet, or no?
    Not yet, started with checkdisk.
    It's still running on my main drive, not sure if taking this long is indicative of something. It has stopped for a few minutes at 2 points.
      My ComputerSystem Spec

 
Page 1 of 12 12311 ... LastLast


Similar Threads
Thread Forum
Creating a Recovery Drive . . . Is it Machine Specific?
I have a few machines now running Windows 10 pro and I was wondering if I need to create a "Recovery Drive" for all of them (2 are the same model, and one is different), or, can I create one that will work for all of them? If I have to create one...
Performance & Maintenance
Solved Latest Version of W10 Very Slow, Mouse Almost Crippled
I've really had it with Windows 10 now. The latest upgrade made my computer slow to a crawl, and disabled my ability to change the features on my Logitech mouse. The mouse now moves 1:1, so that I must move it 18" to get from one side of the screen...
Performance & Maintenance
Can't access my hard drive from another machine?
Hello, I have two machines on a workgroup network. One machine has win 7 and the other has Win 10. From win 10 machine I can access the C drive on the Win 7 machine since I shared the C drive on the win 7 machine. But I can't access the C...
Network and Sharing
Super Secretive Malware Wipes Hard Drive to Prevent Analysis
Read more. Source: Ars Technica.
AntiVirus, Firewalls and System Security
OneDrive crippled in Build 9879
I root my User folders in the OneDrive folder which has worked fine for several years. After a day of running 9879 I restart to a warning the OneDrive cannot find the Desktop. I try to open OneDrive App and get this error: "Your System...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:49.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums