Windows 10: Acer Windows 10 Startup Screen Lock. Please Help

  1.    22 May 2016 #1

    Acer Windows 10 Startup Screen Lock. Please Help

    Hi All.
    I purchased myself an Acer Aspire ES15 laptop in the black Friday deals last October. The laptop was running smoothly and quickly up until about February. Where one day when I turned it on, I seem to be locked in the startup screen. I had tried restarting the laptop on several occasions and unfortunatley this has not fixed the issue. I cant seem to type in my password. I won't be able to do a system restore or anything until I log in either so seems like I'm stuffed!
    Does anyone have an easy fix for this.
    Many Thanks
      My ComputerSystem Spec

  2.    23 May 2016 #2

    There should be a key you can press on boot up to do the factory reset. You will most likely lose any files you have saved though. Turning it on and then immediately back off again (hold down the power button) 3 times in a row is supposed to automatically start it in the startup repair mode.
      My ComputerSystem Spec

  3.    23 May 2016 #3

    Another option is to boot from your install media, and then do a repair this PC.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec


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