No mouse scrolling on external monitor - X1 Carbon


  1. Posts : 2
    win10
       #1

    No mouse scrolling on external monitor - X1 Carbon


    Hi,

    I am running Windows 10 on my Lenovo X1 Carbon and I am having an issue with scrolling on an external monitor.

    The monitor connects and I can point and click on the screen using a USB mouse; however, when I use use the scroll wheel on the mouse nothing will scroll. If I use the track pad, I can scroll on the external monitor like normal.

    I have tried two different monitors and several different USB mouse, and no change has been seen.


    I do not know if this is a Windows 10 issue or if it is an issue with X1's in general.


    Could anyone assist me if troubleshoothing this issue?

    Thank you
      My Computer


  2. Posts : 2
    win10
    Thread Starter
       #2

    I should have mentioned that I am using build 9841.

    After a little more messing around, it seems as though it will sometimes scroll on the external monitor, but only when a page is loading on say chrome. I opened IE and it will scroll all the time. I tried MS Word and Excel and they will only scroll periodically.

    Thanks
      My Computer


 

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