New
#1
Random crashes and (seemingly) related issues
I've been experiencing for a while an issue where my laptop will randomly freeze completely. At that point I'm left with no alternative but to hard reboot the laptop by holding the power button. Usually when this happens, any sound that might have been playing will freeze as well leaving that "stuck" (for lack of a better word) noise we're all probably used to. Sometimes the sound will keep playing normal even though the laptop won't accept any input. Other times the sound will "slow down" sort of as if the entire pc were experiencing massive lag. I have no idea what causes this and can't reproduce it at will. But I have had it happen to me in quick succession (within an hour or so) before.
When I scan through the event viewer, I notice this:
https://i.imgur.com/WL69YGI.png
Each time. Each of those warnings is for a different thread in the processor, 0-7.
Another strange thing that I suspect is related that happens from time to time is that I won't be able to click anywhere on my screen but the system isn't completely frozen as it will still take input from the keyboard. A quick ctrl + alt + del "resolves" this issue temporarily, but it always happens again eventually of course.
I contacted MSI about this but they told me it had to be a windows issue and they couldn't help me with that.