Unable to save photos or videos with Windows 10

Since updating to Windows 10 (without my permission) this morning I now can't save photos or download videos. Right clicking to save as doesn't bring up a dialog box at all, and I've checked permissions in administrative tools but that's all fine. I also can't download videos as it just clicks the link and nothing happens afterwards apart from the page buffering. Some advice would be much appreciated.

This is probably a temporary fix, but at least something to kick start................

Do a system restore. Pick a date when you did NOT have this problem as your restore point.
System Restore Windows 10

Thank you very much

suzubella said:

Thank you very much

You are welcome.
Did the suggestion work ?

If you have not done the restore just yet... Try to copy photos to paint or another program and save. This won't work for your videos, sorry.

davidhk said:

You are welcome.
Did the suggestion work ?

Since you marked the thread as solved, I assume system restore fixed the problem.

davidhk said:

Since you marked the thread as solved, I assume system restore fixed the problem.

I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.

Winuser said:

I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.

You are right.
I overlooked that ( "this morning" ) point.