Windows 10: Unable to save photos or videos with Windows 10 Solved

  1.    18 May 2016 #1

    Unable to save photos or videos with Windows 10


    Since updating to Windows 10 (without my permission) this morning I now can't save photos or download videos. Right clicking to save as doesn't bring up a dialog box at all, and I've checked permissions in administrative tools but that's all fine. I also can't download videos as it just clicks the link and nothing happens afterwards apart from the page buffering. Some advice would be much appreciated.
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       18 May 2016 #2

    This is probably a temporary fix, but at least something to kick start................

    Do a system restore. Pick a date when you did NOT have this problem as your restore point.
    System Restore Windows 10
      My ComputerSystem Spec

  3.    19 May 2016 #3

    Thank you very much
      My ComputerSystem Spec

  4. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       19 May 2016 #4

    suzubella said: View Post
    Thank you very much
    You are welcome.
    Did the suggestion work ?
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10 Pro Insider Preview
       19 May 2016 #5

    If you have not done the restore just yet... Try to copy photos to paint or another program and save. This won't work for your videos, sorry.
      My ComputerSystem Spec

  6. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       19 May 2016 #6

    davidhk said: View Post
    You are welcome.
    Did the suggestion work ?

    Since you marked the thread as solved, I assume system restore fixed the problem.
      My ComputerSystem Spec

  7.    19 May 2016 #7

    davidhk said: View Post
    Since you marked the thread as solved, I assume system restore fixed the problem.
    I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.
      My ComputerSystem Spec

  8. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       19 May 2016 #8

    Winuser said: View Post
    I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.
    You are right.
    I overlooked that ( "this morning" ) point.
      My ComputerSystem Spec


 

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