1.    18 May 2016 #1
    Join Date : May 2016
    Posts : 2
    Windows 10

    Unable to save photos or videos with Windows 10


    Since updating to Windows 10 (without my permission) this morning I now can't save photos or download videos. Right clicking to save as doesn't bring up a dialog box at all, and I've checked permissions in administrative tools but that's all fine. I also can't download videos as it just clicks the link and nothing happens afterwards apart from the page buffering. Some advice would be much appreciated.
      My ComputerSystem Spec
  2.    18 May 2016 #2
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    This is probably a temporary fix, but at least something to kick start................

    Do a system restore. Pick a date when you did NOT have this problem as your restore point.
    System Restore Windows 10
      My ComputerSystem Spec
  3.    19 May 2016 #3
    Join Date : May 2016
    Posts : 2
    Windows 10
    Thread Starter

    Thank you very much
      My ComputerSystem Spec
  4.    19 May 2016 #4
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by suzubella View Post
    Thank you very much
    You are welcome.
    Did the suggestion work ?
      My ComputerSystem Spec
  5.    19 May 2016 #5
    Join Date : May 2016
    Posts : 3
    Windows 10 Pro Insider Preview

    If you have not done the restore just yet... Try to copy photos to paint or another program and save. This won't work for your videos, sorry.
      My ComputerSystem Spec
  6.    19 May 2016 #6
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by davidhk View Post
    You are welcome.
    Did the suggestion work ?

    Since you marked the thread as solved, I assume system restore fixed the problem.
      My ComputerSystem Spec
  7.    19 May 2016 #7
    Join Date : Jun 2014
    Posts : 5,552
    Windows 10 Pro

    Quote Originally Posted by davidhk View Post
    Since you marked the thread as solved, I assume system restore fixed the problem.
    I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.
      My ComputerSystem Spec
  8.    19 May 2016 #8
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Quote Originally Posted by Winuser View Post
    I hope they let us know what fixed their problem. With their computer updating to Windows 10 this morning I wouldn't think they would have a restore point.
    You are right.
    I overlooked that ( "this morning" ) point.
      My ComputerSystem Spec

 


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