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  1. Joined : May 2016
    Posts : 15
    Windows 10
       15 May 2016 #1

    Regular freezing


    Hi,

    Windows seems to freeze every 30 minutes or so on my HP 255 G3 Notebook PC. Keyboard and mouse unresponsive. It doesn't come back and I have to power off.

    Reliability Monitor just says "Windows unexpectedly shut down".

    UEFI tests show all hardware to be working fine.

    Any solution? This has been happening for around a week - since I installed Hearthstone (which I have now uninstalled). I tried resetting my PC with removing all files - nothing changed.

    Thanks.
      My System SpecsSystem Spec


  2. Joined : Feb 2016
    Posts : 168
    Windows 10 Home
       15 May 2016 #2

    anklebits said: View Post
    Hi,

    Windows seems to freeze every 30 minutes or so on my HP 255 G3 Notebook PC. Keyboard and mouse unresponsive. It doesn't come back and I have to power off.

    Reliability Monitor just says "Windows unexpectedly shut down".

    UEFI tests show all hardware to be working fine.

    Any solution? This has been happening for around a week - since I installed Hearthstone (which I have now uninstalled). I tried resetting my PC with removing all files - nothing changed.

    Thanks.
    Try booting into windows 10 safe mode.
    Does the freeze still occur then?

    4 Ways To Boot Into Safe Mode In Windows 10

    If not, reboot, go into task manager, startup tab. You may be able to disable
    items in there one at a time, then retest. If you find one entry that is the cuprit
    keep it disabled. Check the programs you have installed and make sure your versions
    are win 10 compatible and up to date.
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 15
    Windows 10
       15 May 2016 #3

    Thanks, I will try safe mode now.

    Startup programs shouldn't be a problem since I just reset today.
      My System SpecsSystem Spec


  4. Joined : May 2016
    Posts : 15
    Windows 10
       15 May 2016 #4

    Works in safe mode.. what should I do now?

    I tried disabling them all.. no change.
    Last edited by anklebits; 15 May 2016 at 11:43.
      My System SpecsSystem Spec


  5. Joined : May 2016
    Posts : 15
    Windows 10
       15 May 2016 #5

    Heartless bump but I really need a solution.
      My System SpecsSystem Spec


  6. Joined : May 2016
    Posts : 15
    Windows 10
       16 May 2016 #6

    Froze again for the first time in a day, shortly after I opened Chrome.
      My System SpecsSystem Spec


  7. Joined : May 2016
    Posts : 15
    Windows 10
       17 May 2016 #7

    Have been using Firefox, working fine until I clicked an image..
      My System SpecsSystem Spec


  8. Joined : Dec 2013
    England
    Posts : 838
    Windows IP 15014Windows 14393.693
       17 May 2016 #8

    anklebits said: View Post
    Have been using Firefox, working fine until I clicked an image..
    Try the methods in this link:
    HP PCs - Computer Locks Up or Freezes (Windows 10, 8) | HP® Customer Support
      My System SpecsSystem Spec


  9. Joined : May 2016
    Posts : 15
    Windows 10
       17 May 2016 #9

    Tried them, no help.
      My System SpecsSystem Spec


  10. Joined : May 2016
    Posts : 15
    Windows 10
       19 May 2016 #10

    Anyone?
      My System SpecsSystem Spec


 
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