Regular freezing

Hi,

Windows seems to freeze every 30 minutes or so on my HP 255 G3 Notebook PC. Keyboard and mouse unresponsive. It doesn't come back and I have to power off.

Reliability Monitor just says "Windows unexpectedly shut down".

UEFI tests show all hardware to be working fine.

Any solution? This has been happening for around a week - since I installed Hearthstone (which I have now uninstalled). I tried resetting my PC with removing all files - nothing changed.

Thanks.

anklebits said:

Hi,

Windows seems to freeze every 30 minutes or so on my HP 255 G3 Notebook PC. Keyboard and mouse unresponsive. It doesn't come back and I have to power off.

Reliability Monitor just says "Windows unexpectedly shut down".

UEFI tests show all hardware to be working fine.

Any solution? This has been happening for around a week - since I installed Hearthstone (which I have now uninstalled). I tried resetting my PC with removing all files - nothing changed.

Thanks.

Try booting into windows 10 safe mode.
Does the freeze still occur then?

4 Ways To Boot Into Safe Mode In Windows 10

If not, reboot, go into task manager, startup tab. You may be able to disable
items in there one at a time, then retest. If you find one entry that is the cuprit
keep it disabled. Check the programs you have installed and make sure your versions
are win 10 compatible and up to date.

Thanks, I will try safe mode now.

Startup programs shouldn't be a problem since I just reset today.

Heartless bump but I really need a solution.

Froze again for the first time in a day, shortly after I opened Chrome.

Have been using Firefox, working fine until I clicked an image..

anklebits said:

Have been using Firefox, working fine until I clicked an image..

Try the methods in this link:
HP PCs - Computer Locks Up or Freezes (Windows 10, 8) | HP® Customer Support

Tried them, no help.

Anyone?